At a Glance
- Tasks: Support the sales order lifecycle and enhance customer experience.
- Company: Join a growing team in a dynamic sales operations environment.
- Benefits: Competitive salary, career growth, and a supportive team culture.
- Other info: Fast-paced office environment with opportunities for professional development.
- Why this job: Make a real impact by improving sales processes and customer satisfaction.
- Qualifications: Experience in sales administration and strong Microsoft Office skills.
The predicted salary is between 26000 - 30000 £ per year.
An exciting opportunity has arisen for a highly organised and detail-focused Sales Operations Administrator to join the team. Reporting to the Sales Operations Manager, the successful candidate will support the full sales order lifecycle, from initial customer enquiry through to order processing, fulfilment coordination, invoicing and reporting. The role will act as a key link between customers, the sales team, warehouse colleagues and logistics partners, helping to ensure a consistent and reliable customer experience. The successful candidate will also contribute to the continued development of sales operations by identifying inefficiencies and supporting improvements that enhance processes and service levels.
Key Responsibilities
- Managing the shared sales inbox, ensuring enquiries are monitored, logged accurately and actioned promptly.
- Recording inbound enquiries and ensuring they are allocated to the appropriate sales team member.
- Processing customer orders, including raising and amending sales orders and checking pricing, product codes and customer details.
- Liaising with customers regarding stock availability, back orders, delivery timelines, order confirmations and documentation.
- Supporting goods dispatch by coordinating logistics and fulfilment activities when required.
- Working closely with warehouse colleagues to resolve order, stock and delivery issues.
- Converting sales orders into invoices via the company ERP system.
- Producing and distributing daily sales figures and reports to the wider business.
- Maintaining accurate records, documentation and audit trails across all sales activities.
- Supporting the Sales Operations Manager with reporting, process adherence and continuous improvement activities.
- Identifying recurring issues and assisting with improvements to operational processes.
About the Candidate
The ideal candidate will have previous experience in a sales administration, sales operations, order processing or commercial support role. They will have experience using ERP systems and sales order management platforms, along with strong Microsoft Office skills and excellent general computer competency.
Desired Skills & Experience
- ERP systems experience
- Microsoft Office skills
- Order processing experience
- Strong communication skills
- Excellent time‑management skills
- High level of accuracy and organisation
Working Environment
The role is primarily office‑based and involves regular use of computer systems, telephone and standard office equipment. The successful candidate will work closely with warehouse and logistics teams, with occasional visits to operational areas where required. The position requires someone who can maintain accuracy and focus while working in a fast‑paced environment, particularly during peak sales periods.
Additional Information
This is a great opportunity for an experienced administrator or sales operations professional to join a growing team and play an important role in delivering operational excellence.
Sales Operations Administrator employer: Equation Recruitment
Join a dynamic and supportive team as a Sales Operations Administrator, where your organisational skills will be valued in a fast-paced environment. We offer competitive salaries, opportunities for professional growth, and a collaborative work culture that prioritises employee development and operational excellence. Located in a vibrant area, our office fosters a sense of community and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Administrator
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Administrator at Equation Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Equation Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Administrator
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Equation Recruitment:When writing your cover letter, make sure to tailor your message specifically for Equation Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Equation Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Equation Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Equation Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Equation Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
