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For Companies At a Glance
- Tasks: Deliver exceptional customer service and provide tailored styling advice in a premium fashion environment.
- Company: Join a growing, purpose-driven brand focused on sustainable fashion and exceptional customer experience.
- Benefits: Enjoy 23 days annual leave, generous discounts, and regular team events.
- Why this job: Be part of a values-led fashion brand that cares about customers, people, and the planet.
- Qualifications: Experience in premium retail and a genuine passion for sustainable fashion.
- Other info: Work in a friendly, energetic team with excellent career growth opportunities.
The predicted salary is between 28000 - 28000 ÂŁ per year.
South West London
To 28k DOE
Full-time, 35 hours per week (5 days over 7)
About the Role
Our client is looking for a passionate and customer-focused Sales Advisor to join a growing premium fashion brand at their beautiful South West London store. This is a fantastic opportunity to become part of a purpose-driven retail business that combines sustainable fashion, timeless style, and exceptional customer experience. You will be joining a friendly, energetic team in a brand that is experiencing exciting growth.
Working Hours
- Monday to Saturday: 10:00am - 6:00pm
- Sunday: 11:00am - 5:00pm
- 5 days per week (rota basis)
What You Will Be Doing
- Deliver exceptional customer service across face-to-face, phone, and email interactions
- Build strong relationships with customers and confidently assess their needs
- Provide tailored styling advice and product recommendations
- Maintain excellent knowledge of current collections, fabrics, and fits
- Process sales, returns, and customer orders accurately and efficiently
- Handle sensitive customer queries with professionalism and empathy
- Support visual merchandising standards and store presentation
- Assist with stock replenishment, deliveries, and inventory control
- Use till systems and internal platforms confidently
- Share customer feedback with wider teams
- Ensure health & safety procedures are followed at all times
What they are Looking For in the Sales Advisor
- Previous experience in a premium retail environment
- A strong customer-first mindset
- Confident communicator with patience, empathy, and a calm approach
- A genuine passion for sustainable fashion
- A natural “people person” who enjoys building rapport
- Warm, enthusiastic, and energetic attitude
- Highly organised with strong attention to detail
- Excellent follow-up and communication skills
- Comfortable using IT systems and retail platforms
What is in It for You
- 23 days annual leave + bank holidays + birthday off
- Discretionary annual bonus
- Staff uniform provided
- Generous staff discount (up to 40%) + sample sales
- Friends & family discount
- Company pension scheme
- Regular team events
- Work for a Real Living Wage Employer
- Be part of a growing, values-led fashion brand
Why Join?
This is more than just a retail role. You will be joining a brand that truly cares about its customers, its people, and the planet, offering beautifully designed clothing with a focus on comfort, simplicity, and sustainability. If you love premium retail, enjoy meaningful customer interaction, and want to be part of an inspiring brand journey, we would love to hear from you.
Sales Advisor - Premium Sustainable Fashion in City of London employer: Equation Recruitment
Contact Detail:
Equation Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Premium Sustainable Fashion in City of London
✨Tip Number 1
Get to know the brand inside out! Research their values, products, and sustainability efforts. When you walk into that interview, you want to show them you’re not just another candidate, but someone who genuinely cares about what they stand for.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle queries with empathy and professionalism. Role-playing with a friend can help you feel more confident when it’s time to shine in front of the hiring team.
✨Tip Number 3
Show off your passion for sustainable fashion! Be ready to share why it matters to you and how you can contribute to the brand's mission. This is your chance to connect on a personal level and make a lasting impression.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor - Premium Sustainable Fashion in City of London
Some tips for your application 🫡
Show Your Passion for Sustainable Fashion: Make sure to highlight your love for sustainable fashion in your application. We want to see that you genuinely care about the planet and the impact of your choices, so share any relevant experiences or insights that showcase this passion.
Tailor Your Application: Just like styling an outfit, your application should be tailored to fit the role. Use keywords from the job description and relate your previous experiences to the skills we're looking for. This helps us see how you’d be a perfect fit for our team!
Be Personable and Authentic: We’re all about building relationships, so let your personality shine through in your written application. Share anecdotes that reflect your customer-first mindset and your ability to connect with people. We want to know the real you!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly. Plus, it shows you’re keen on joining our amazing team!
How to prepare for a job interview at Equation Recruitment
✨Know Your Sustainable Fashion
Make sure you brush up on the brand's values and their sustainable practices. Being able to discuss how their products are made and the materials used will show your genuine passion for sustainable fashion, which is key for this role.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you delivered exceptional customer service. Think about times when you went above and beyond to meet a customer's needs, as this will highlight your customer-first mindset.
✨Practice Your Communication Style
Since this role requires a confident communicator, practice articulating your thoughts clearly and calmly. You might even want to role-play common customer scenarios with a friend to showcase your empathy and patience.
✨Familiarise Yourself with Retail Systems
Get comfortable with using till systems and retail platforms. If you have experience with specific software, be ready to discuss it. Showing that you're tech-savvy will give you an edge in the interview.