Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers and teams with efficient admin tasks in a fast-paced environment.
- Company: Join a growing organisation based in Bicester with a focus on customer service.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for professional growth.
- Why this job: Be the first point of contact and make a real difference in customer satisfaction.
- Qualifications: Experience in admin or customer service, strong communication, and MS Office skills.
- Other info: Dynamic role with a supportive team and a commitment to continuous learning.
The predicted salary is between 26000 - 34000 £ per year.
A fantastic opportunity awaits. We are currently seeking a highly organised, customer-focused Business Support Administrator to join a fast-paced and growing organisation based in Bicester. This is a fantastic opportunity for someone who enjoys working in a varied, demanding administrative role and thrives on delivering outstanding customer service.
You will be the first point of contact for both external customers (hospitals) and internal stakeholders (sales and technical teams), playing a key role in ensuring smooth, accurate, and efficient processing of enquiries.
The Role
- Business Support
- Processing stock movements and stock checks
- Handling sales team enquiries and troubleshooting issues
- Producing customer backorder reports
- Placing purchase orders with suppliers
- Goods-in processing, including inspection
- Supporting annual inventory checks and regular spot checks
- Assisting with ad hoc departmental projects
- Answering telephone hotline calls
- Monitoring and managing the customer service mailbox
- Processing customer purchase orders, consignment usage, and replenishment
- Managing customer loan equipment
- Arranging despatch of products and supporting warehouse maintenance
- Resolving invoice queries and processing returns
- Chasing outstanding purchase orders in collaboration with the sales team
- Handling additional customer enquiries as required
- Processing consignment stock checks
About You
- Experience in a busy, high-volume admin or customer service environment
- Excellent communication skills with a professional telephone manner
- Strong MS Office skills
- SAP experience beneficial (training provided)
- Methodical, accurate, and able to work well under pressure
- Strong attention to detail and analytical ability
- Self-motivated, adaptable, and able to work independently within a small team
- Positive, enthusiastic, and committed to continuous learning
- Passionate about delivering high-quality service
We aim to respond to all applicants. However, if you do not hear from us within 5 working days, please assume your application has been unsuccessful on this occasion.
Business Support Administrator employer: Equation Recruitment
Contact Detail:
Equation Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show them you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you’ll come across during the real deal.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Administrator role. Highlight your experience in admin and customer service, and don’t forget to mention any relevant skills like MS Office or SAP. We want to see how you fit into our fast-paced environment!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you’re the perfect fit for our team. Keep it professional but let your personality come through – we love a bit of flair!
Showcase Your Customer Service Skills: Since this role is all about delivering outstanding customer service, make sure to include examples of how you've excelled in this area. Whether it’s resolving issues or managing enquiries, we want to know how you’ve made a difference in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you get all the latest updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Equation Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with tasks like processing stock movements and handling customer enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering outstanding customer service, prepare examples from your past experiences where you've excelled in this area. Think about specific situations where you resolved issues or went above and beyond for a customer, as this will highlight your suitability for the position.
✨Brush Up on Your MS Office Skills
As strong MS Office skills are essential for this job, take some time to practice using Excel, Word, and Outlook. Be ready to discuss how you've used these tools in previous roles, especially in managing data or communicating effectively with teams and customers.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and any upcoming projects. This not only shows your interest but also helps you determine if the company is the right fit for you.
