Technical Supervisor in Portsmouth

EQUANS are looking for a Technical Supervisor working on our HMCTS contract at Portsmouth Combined Court. This role would be a permanent full-time role working 40 hours per week. On offer is a competitive salary and benefits package.

General Overview

• The primary purpose of the role is to supervise and manage a team of static/mobile engineers, ensuring that all PPM and Reactive Works are completed in a safe and timely manner and in accordance with the contracted output specifications and EQUANS processes and procedures.
• The position is to ensure that all required Building Engineering services as per the Engineering Building strategy is carried out.
• The position will require you to provide engineering support in emergency situations to ensure business and operational continuity.

Impact:

• Delivery of all specialist engineering services activities obligations under the Contract.
• Plan, deliver and review all aspects relating to the provision of specialist engineering services carried out by internal engineering staff and subcontractors.
• Implement operational policies and procedures in line with our contractual obligations.
• Liaise with all EQUANS Engineers to ensure effective service delivery.
• Support the Area Facilities Manager in the response to customer complaints in line with the Company's Complaint Procedures.
• Ensure that all specialist equipment/stores are held in a safe and secure manner.
• Manage day to day running of the day and/or shift team.
• Act as the first point of contact for all site HR issues.

Complexity:

• To effectively manage a team of engineers carrying out all aspects of maintenance in accordance with KPIs/SLAs in a safe working manner.
• As a Technical Supervisor, provide timely support to maintain the highest standard of statutory compliance.
• Ensure compliance with all legislative requirements in accordance with the EQUANS Environmental Health & Safety policy, quality, sustainability and energy efficiency related standards, including Legionella Management.
• Assist in producing all required documentation to ensure that any incidents are recorded and escalated as per the requirements of the contract.
• Act as an Appointed Person / Responsible Person for Technical Disciplines, as required.
• Manage the engineer's data and job details in accordance with client and EQUANS requirements to ensure that the Computer Aided Facilities Management System (CAFM) is maintained to a current and accurate status.
• Assist the Area Facilities Manager in the supervision of sub-contractors and specialist providers where required.
• Build strong professional relationships with other groups within Engineering Services and the wider EQUANS Group.
• Drive effective maintenance policies including adequate and rationalised spares, time-management concepts and techniques.
• Participate in the 24/7 maintenance cover (including on call rota) of the Building Engineering Services during normal and emergency activities.
• Proactively manage preventative maintenance and corrective works whilst maintaining the highest level of customer focus.
• Identify and manage a Critical Spares strategy.
• Carry out sub-contractor audits and awareness.
• Manage and co-ordinate all statutory maintenance activities.
• Account growth i.e. improvement of self-delivery and projects.
• Support and develop the Company Values and develop, motivate and lead the Team.

Quality/Performance:

• Ensure KPIs are achieved and reported on.
• Ensure all necessary paperwork associated with KPI Reporting is completed.
• Carry out joint/independent monitoring of service requirements.
• Monitor performance and productivity of staff including supply chain contractors.

Information/Reporting:

• Report as directed to the Area Facilities Manager in relation to labour, suggesting efficiencies to ensure budget targets are achieved.
• Provide reports as directed by the Area Facilities Manager.
• Prepare reports and audit on specialist sub-contractors.

SHEQ/Technical Compliance:

• Act as the focal point and responsible for site H&S management ensuring all RAMS are received and followed correctly.
• Ensure all Technical Appointments are in date for all disciplines.
• Comply with requests for information from the SHEQ team.
• Ensure you work to company health and safety policy.
• Ensure PPE is safe to use.
• Report accident and near misses in a timely manner.
• Ensure your test equipment is within calibration.

Client/Customer:

• Develop trusting relationships with all key stakeholders, responding in a timely manner to verbal and written requests.
• Act as the first point of customer escalation on the contract.

Qualifications or Required Experience:

• Multi skilled engineer with a qualified discipline with at least 5 years' experience.
• Proven experience of effectively leading and managing a large Team.
• Must have the balanced ability to think clearly in extreme circumstances.
• Working knowledge of Microsoft Office, including Word and Outlook.
• Experience of using a CAFM system.
• Good experience and track record in working in Facilities Management.
• Good knowledge of building services and legislation.
• Thorough knowledge and experience of Safety, Health, Environmental & Quality assurance systems.
• Basic level of analysis.
• Commercial Awareness would also be beneficial.

Desirable:

• IOSH Working Safely.
• City & Guilds NVQ Level 3 Electrical 18TH Ed.
• City & Guilds NVQ Test and Inspection (2391).

Essential:

• Post holders must be able to pass and maintain BPSS.
• Counter Terrorism Check CTC (applicable for specific sites such as Royal Court of Justice).

What can we offer you?

• 24 days annual leave increasing to 25 after 1 years' service (+ public holidays).
• Life Cover equivalent to 1.5 times annual salary.
• Employee discount shopping schemes on major brands and retailers.
• Gym membership discounts.
• Cycle to work scheme.
• Holiday purchase scheme.
• 2 corporate social responsibility days per year.
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
• Attractive Employee Referral Rewards Scheme.
• Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network.
• 24/7 Employee Assistance Program and access to mental wellbeing app.

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.

You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.