At a Glance
- Tasks: Coordinate maintenance works and deliver top-notch administration skills.
- Company: Join EQUANS, a leader in facilities management with a strong commitment to service.
- Benefits: Enjoy 24 days annual leave, life cover, and employee assistance programs.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team making a real difference in service delivery.
- Qualifications: Customer service experience and at least 3 GCE's at Grade C or above.
The predicted salary is between 25000 - 32000 € per year.
EQUANS is seeking a full-time Service Coordinator for its HMCTS contract in Stoke-on-Trent. This role involves delivering excellent administration skills while managing the full lifecycle of maintenance works.
Candidates must possess customer service experience and good communication skills, along with a minimum of 3 GCE's at Grade C or above.
The position offers comprehensive benefits including 24 days of annual leave, life cover, and access to employee assistance programs.
FM Service Co-ordinator & Maintenance Planner in Stoke-on-Trent employer: Equans
EQUANS is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in Stoke-on-Trent. With comprehensive benefits such as 24 days of annual leave and life cover, employees are encouraged to thrive both personally and professionally, making it a rewarding place to build a career in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land FM Service Co-ordinator & Maintenance Planner in Stoke-on-Trent
✨Tip Number 1
Make sure you research EQUANS and their HMCTS contract. Knowing the ins and outs of the company will help you tailor your conversation during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role requires good communication, try role-playing common interview questions with a friend or family member to boost your confidence and clarity.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and what they look for in a Service Coordinator.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing the job.
We think you need these skills to ace FM Service Co-ordinator & Maintenance Planner in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Admin Skills:Make sure to highlight your excellent administration skills in your application. We want to see how you can manage the full lifecycle of maintenance works, so give us examples of your past experiences that showcase your organisational prowess.
Customer Service is Key:Since this role involves a lot of interaction, don’t forget to emphasise your customer service experience. We love candidates who can communicate effectively and handle queries with ease, so share any relevant stories that demonstrate your skills.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the FM Service Coordinator role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Equans
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Coordinator and Maintenance Planner. Familiarise yourself with the lifecycle of maintenance works and think about how your previous experience aligns with these tasks.
✨Showcase Your Customer Service Skills
Since this role requires excellent customer service experience, prepare examples from your past jobs where you successfully handled customer queries or resolved issues. This will demonstrate your ability to manage client relationships effectively.
✨Communicate Clearly and Confidently
Good communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the specific challenges of the HMCTS contract, or opportunities for professional development. This shows your genuine interest in the role and the company.
