At a Glance
- Tasks: Manage helpdesk operations and coordinate maintenance tasks with engineers.
- Company: Join EQUANS, a leader in facilities management.
- Benefits: Enjoy 24 days of leave, pension scheme, and employee discounts.
- Other info: Full-time role with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team making a difference in facilities management.
- Qualifications: Strong admin skills and experience with helpdesk software.
The predicted salary is between 25000 - 32000 € per year.
EQUANS is seeking a Helpdesk Adviser for their HMCTS facilities management contract in Stoke-on-Trent. This is a full-time position on a 12-month fixed-term contract, working 40 hours per week.
The role requires excellent administration skills to manage planned maintenance, direct communications with engineers/sub-contractors, and support various tasks with helpdesk software.
Benefits include:
- Pension scheme
- 24 days of annual leave
- Life cover
- Employee discounts
Facilities Helpdesk & Dispatch Coordinator in Stoke-on-Trent employer: Equans
EQUANS is an exceptional employer that values its employees by offering a supportive work culture and numerous benefits, including a comprehensive pension scheme and generous annual leave. Located in Stoke-on-Trent, this role provides opportunities for professional growth within the facilities management sector, allowing you to develop your skills while contributing to meaningful projects. Join us to be part of a team that prioritises employee well-being and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Helpdesk & Dispatch Coordinator in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to current or former employees at EQUANS on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Helpdesk Adviser.
✨Tip Number 2
Prepare for the interview by practising common questions related to facilities management and helpdesk software. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Showcase your skills! Bring examples of how you've managed maintenance tasks or communicated effectively with engineers in past roles. We want to demonstrate that we’re the perfect fit for the Helpdesk & Dispatch Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Facilities Helpdesk & Dispatch Coordinator in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administration skills and experience relevant to facilities management. We want to see how you can manage planned maintenance and communicate effectively with engineers and sub-contractors.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Helpdesk Adviser role. Share specific examples of your past experiences that align with the job description.
Showcase Your Tech Skills:Since the role involves using helpdesk software, mention any relevant tech skills or software you've used in the past. We love candidates who are comfortable with technology and can adapt quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Equans
✨Know Your Stuff
Make sure you understand the basics of facilities management and helpdesk software. Brush up on your knowledge about planned maintenance processes and how to communicate effectively with engineers and sub-contractors. This will show that you're not just interested in the role, but that you’re also prepared.
✨Show Off Your Admin Skills
Since this role requires excellent administration skills, be ready to discuss your experience with managing tasks and using software tools. Prepare examples of how you've successfully handled similar responsibilities in the past, and don’t hesitate to mention any specific software you’ve used.
✨Communicate Clearly
Effective communication is key in this role. During the interview, practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask about the team dynamics or communication styles within the company to demonstrate your interest.
✨Highlight Your Team Spirit
This position involves working closely with various teams, so it’s important to showcase your ability to collaborate. Share examples of how you’ve worked well in a team setting, especially in high-pressure situations, to illustrate that you can thrive in a collaborative environment.
