At a Glance
- Tasks: Schedule engineer visits, optimise routes, and manage client communications.
- Company: Equans, a dynamic company in Belfast focused on customer care.
- Benefits: Fixed-term contract with potential for extension or permanent role.
- Other info: Opportunity to support onboarding and develop your career.
- Why this job: Join a fast-paced environment and make a real difference in customer service.
- Qualifications: Strong organisational skills and ability to meet deadlines.
The predicted salary is between 25000 - 32000 £ per year.
Equans in Belfast is seeking a Customer Care Advisor/Planner to schedule and coordinate engineer visits, optimise daily routes and manage client communications.
The role requires strong organisational skills and the ability to work to deadlines in a busy service environment.
You will monitor KPIs, handle invoicing and documentation, and support onboarding of new staff.
This contract role offers a fixed-term period with potential for extension or perm conversion.
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Scheduling & Planning Coordinator – Customer Care employer: Equans
EQUANS is an excellent employer, offering a supportive work culture in the heart of Westminster where you can thrive as a Fabric & Carpentry Maintenance Technician. With generous benefits such as 24 days of annual leave, life cover, and opportunities for career development, we prioritise employee growth and satisfaction, making it a rewarding place to build your career.
