At a Glance
- Tasks: Diagnose and repair tech products while ensuring efficient processes.
- Company: Join Icomera, a leader in connectivity solutions for public transport.
- Benefits: Enjoy competitive salary, 25+ days holiday, and wellness support.
- Other info: Collaborative culture with opportunities for growth and development.
- Why this job: Make a real impact on the future of transport technology.
- Qualifications: Detail-oriented with a passion for electronics and problem-solving.
The predicted salary is between 37692 - 46068 £ per year.
Icomera is a leading global innovator in connectivity solutions within the transportation sector. We are at the forefront of transforming public transport, making it smarter, safer, greener, and more connected than ever before. At Icomera you work with products used by many users around the world, including passengers on some of the world's largest train and bus operators.
As an RMA Handler, you will be responsible for supporting the repair and return process for Icomera products and components. You will diagnose faults, complete repairs and testing activities, and ensure all repair records are accurately maintained within company systems. Working closely with the Supply Chain, Engineering, Support and Supplier teams, you will help ensure repairs are completed efficiently while identifying opportunities to improve product reliability and repair processes. This role combines technical troubleshooting, administration and logistics coordination, making it ideal for someone who enjoys problem solving and working in a fast-paced environment. It would suit someone with an interest in electronics, technical products or equipment repair who enjoys identifying and resolving faults.
Key responsibilities:
- Diagnose, repair and test a variety of products and components.
- Follow established repair procedures and quality standards.
- Record and maintain repair activities within company systems.
- Process repair transactions within SAP and other internal tools.
- Monitor repair statistics and identify recurring faults and trends.
- Provide feedback to support product and process improvements.
- Liaise with external suppliers regarding third-party repairs.
- Support logistics activities, including returns, deliveries, and stocktaking.
- Assist the wider Global Supply Chain team with administrative tasks as required.
- Maintain calibration records for repair tools and equipment.
Requirements:
- Strong attention to detail and problem-solving skills.
- Interest in technical equipment, electronics, or repair activities.
- Methodical approach to work and ability to follow established procedures.
- Good organisational and time management skills.
- Ability to work both independently and as part of a team.
- Confident using computer systems and Microsoft Office applications.
- Fluent written and spoken English.
Desirable:
- Experience in a repair, manufacturing, warehouse, logistics, or supply chain environment.
- Experience using ERP systems such as SAP.
- Basic understanding of electronics or technical products.
- Experience analysing data and producing reports.
Our Offer:
- A competitive salary package.
- Holiday entitlement: 25 days of annual leave plus bank holidays, increasing by up to 5 additional days with length of service (up to 30 days total).
- A collaborative, team-focused culture with modern facilities and a flexible, engaging work environment.
- Wellbeing and development support, including private healthcare after one year of service, an Employee Assistance Programme, and a wide range of lifestyle and wellness benefits through the Perkbox platform.
- A comprehensive benefits package, including a contributory pension scheme, gym membership support, eye care vouchers, and enhanced parental leave.
Ready to be part of something exciting and make a real impact in shaping the connected future of transport? We’d love to hear from you!
RMA Handler employer: Equans
Equans is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for a Strategic IT Solution Architect to thrive. With a strong focus on employee growth and development, you will have access to continuous learning opportunities and the chance to work on impactful projects that drive enterprise transformation. Located in the UK, Equans offers a supportive environment where your contributions are valued, and you can make a meaningful difference in delivering secure and scalable technology solutions.
StudySmarter Expert Advice🤫
We think this is how you could land RMA Handler
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Equans and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Equans!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Equans keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace RMA Handler
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Equans:This is your chance to really connect with the team at Equans. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Equans
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Equans.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Equans that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Equans. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
