Equans is seeking a Helpdesk Team Leader to oversee the Administration team on our Birmingham schools contract in Coleshill, operating on-site. The role requires driving productivity, coaching staff, and ensuring high-quality customer service within SLA timeframes.
You will manage job flow, log and assign tickets, and coordinate with engineers and subcontractors to meet targets. A background in helpdesk or facilities support, and strong communication skills are essential.
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On-Site Helpdesk Team Lead – Facilities & Service employer: Equans
Equans is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for a Strategic IT Solution Architect to thrive. With a strong focus on employee growth and development, you will have access to continuous learning opportunities and the chance to work on impactful projects that drive enterprise transformation. Located in the UK, Equans offers a supportive environment where your contributions are valued, and you can make a meaningful difference in delivering secure and scalable technology solutions.
