Equans Shared Services in Newcastle upon Tyne is hiring a Technical IT Service Desk Analyst to join the IT Service Desk Team, providing first line support for incidents and service requests from staff across the business.
You will log issues in ITSM, perform triage, escalate when needed, manage access for new starters, and assist with software deployment via SCCM while upholding security standards and GDPR.
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IT Service Desk Analyst — 1st Line Support in Newcastle upon Tyne employer: Equans
Equans is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for a Strategic IT Solution Architect to thrive. With a strong focus on employee growth and development, you will have access to continuous learning opportunities and the chance to work on impactful projects that drive enterprise transformation. Located in the UK, Equans offers a supportive environment where your contributions are valued, and you can make a meaningful difference in delivering secure and scalable technology solutions.
