At a Glance
- Tasks: Engage with residents during kitchen and bathroom upgrades, keeping them informed and supported.
- Company: Join a dynamic team focused on enhancing community living experiences.
- Benefits: Competitive pay, hands-on experience, and the chance to make a difference.
- Other info: Opportunity to travel across Lincolnshire and grow your career in a supportive environment.
- Why this job: Be the voice for residents and ensure smooth project delivery while building relationships.
- Qualifications: Experience in customer liaison roles and strong communication skills are essential.
The predicted salary is between 14.8 - 14.8 £ per hour.
- Resident Liaison Officer/Tenant Liaison Office
- ROLE: Resident Liaison Officer/Tenant Liaison Office
- PAY RATE: £14.80 per hour PAYE
- JOB TYPE: 1 Month contract
THE ROLE: Main duties & responsibilities
- Liaise directly with residents/customers throughout the kitchen and bathroom replacement works.
- Keep residents informed about planned works, timings and any relevant updates.
- Build positive relationships with residents and respond to their questions or concerns.
- Liaise closely with site teams to ensure customer requirements and issues are communicated effectively.
- Support smooth delivery of the works by maintaining strong communication between residents and project teams.
- Travel to various sites across Lincolnshire as required.
- Deal with customer queries professionally and help resolve issues where appropriate.
- Maintain a professional and approachable presence when dealing with residents.
Essential skills / experience / qualifications
- Previous experience as a Resident Liaison Officer (RLO) or similar customer liaison role.
- Experience engaging and communicating with customers/residents.
- Experience liaising with site/project teams.
- Strong verbal and written communication skills.
- Full UK driving licence and own car - essential.
- Willingness to travel to various locations across Lincolnshire.
- DBS required.
- Previous experience within construction, housing or refurbishment projects would be relevant, particularly kitchen/bathroom replacement works.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
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Resident Liaison Officer/Tenant Liaison Office in Newark on Trent employer: Equans
EQUANS is an excellent employer, offering a supportive work culture in the heart of Westminster where you can thrive as a Fabric & Carpentry Maintenance Technician. With generous benefits such as 24 days of annual leave, life cover, and opportunities for career development, we prioritise employee growth and satisfaction, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer/Tenant Liaison Office in Newark on Trent
✨Get Your Foot in the Door
Temporary roles in construction often rely on quick recruitment, so make sure to visit local recruitment agencies that specialise in the construction sector. They usually have a go-to list of companies that need staff urgently, helping us connect with potential employers faster.
✨Leverage Community Connections
Construction is all about connections! Check out local trade events, networking gatherings, or even social media groups focused on your area. Engaging with the community can lead to insider knowledge about temporary job openings that might not be advertised anywhere else.
✨Showcase Your Skills with a Solid Portfolio
Even for temporary gigs, a visual portfolio can really set you apart. Take photos of previous projects you’ve worked on, or if you're fresh in the industry, show examples of your work during training. This can help us demonstrate our hands-on experience to potential employers, like Equans.
✨Apply Directly at Construction Sites
Don’t overlook the power of walking directly into construction sites. Many temporary positions are filled on the spot, so it’s worth popping by local sites and having a face-to-face chat. Bring your CV and be ready to impress, as companies like Equans appreciate proactive candidates ready to jump in when needed.
We think you need these skills to ace Resident Liaison Officer/Tenant Liaison Office in Newark on Trent
Some tips for your application 🫡
Highlight Your Relevant Experience:In the construction game, having hands-on experience matters! Be sure to showcase any previous temporary roles or projects you've worked on in your CV. Mention specific skills like safety protocols, tools you're familiar with, or types of construction work you've done – this will help you stand out!
Showcase Certifications and Training:If you've got any relevant certifications or training like a CSCS card or health and safety courses, flaunt them! Include them in your CV and mention them in your cover letter. It shows that you're not just ready to get to work but that you've got the essential safety knowledge, which is super important in the construction industry.
Emphasise Flexibility and Availability:For a temporary role, flexibility is key! In your cover letter, make sure to clearly state your availability – are you ready to start immediately? Can you work various shifts? Letting Equans know how adaptable you are might just get you the edge over other candidates.
Keep it Concise and Clear:When applying for temporary roles in construction, employers often appreciate brevity. Keep your CV and cover letter clear and to the point. Focus on the skills and experiences that align most with what Equans is looking for. Avoid unnecessary fluff to make it easier for them to see why you’re the perfect fit!
How to prepare for a job interview at Equans
✨Show Off Your Safety Knowledge
In construction, health and safety is non-negotiable. Get comfortable with specific safety regulations like COSHH or Working at Height – you might get asked how you’d handle risk assessments or unsafe conditions. We need to show that we prioritise safety above all else.
✨Be Ready for Hands-On Scenarios
Expect practical questions or even a mini test where you’ll need to demonstrate basic skills. They might set up a scenario and ask how you would approach a specific task. Let’s prepare by brushing up on our trade skills and thinking through past projects we’ve worked on.
✨Flexibility is Key
Since this is a temporary role, they’ll want to know if you can adapt quickly to different teams and situations. Let's think about past experiences where we've had to adjust on the fly. This will show we’re ready to hit the ground running!
✨Highlight Your Previous Experience
Temporary roles often require hitting the ground running, so make sure to have a few stories lined up that showcase your relevant experience in construction. We want to emphasise skills that might not be on our CV—like teamwork and problem-solving when things don't go to plan.
