At a Glance
- Tasks: Manage site access, security, and routine maintenance while supporting customer service.
- Company: Join Equans at Lillian Bayliss Technology School in a supportive environment.
- Benefits: Enjoy paid leave, gym discounts, and professional development opportunities.
- Other info: Flexible hours with a focus on community and personal growth.
- Why this job: Make a difference in a school setting while gaining valuable experience.
- Qualifications: Customer service experience and basic computer skills preferred.
The predicted salary is between 14258 - 14258 £ per year.
Equans is recruiting for a Part Time Premises Assistant to join the team in Lillian Bayliss Technology School, 323 Kennington Lane, London SE11 5QY. This is a permanent part-time role working 20 hours per week with a salary of £14,258.40 per annum and benefits package.
Shift Times: Monday - Friday 18:00 – 22:00
What will you deliver?
- Manage site access and security
- Carry out routine maintenance and safety checks
- Keep accurate records
- Coordinate with contractors and hirers
- Support customer service
- Cover for the Premises Manager when needed, ensuring the facility remains safe, clean, and well-organized
What We Offer:
- Paid days annual leave (+ public holidays)
- Life Cover equivalent to 1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including Accessibility, Encompass, RISE, Women Together, Working Parents, and Young Professionals
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who we are looking for?
- Experience in a customer facing role is desirable
- Good reading and writing skills
- Basic computer literacy desirable or willingness to train as required
- Knowledge of health and safety
- Prior experience working in a school environment is preferred
Equans encourages applications from women, ethnically diverse individuals and people with disabilities and all candidates who identify with protected characteristic groups under the Equality Act 2010. For this role you must have evidence of the right to work in the UK. Relocation package is not offered.
Part time Premises Assistant in London employer: Equans
EQUANS is an excellent employer, offering a supportive work culture in the heart of Westminster where you can thrive as a Fabric & Carpentry Maintenance Technician. With generous benefits such as 24 days of annual leave, life cover, and opportunities for career development, we prioritise employee growth and satisfaction, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Part time Premises Assistant in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Equans and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Equans and let us see your personality shine through!
We think you need these skills to ace Part time Premises Assistant in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Equans.
Get Familiar with Our Brand:Before applying, take some time to learn about Equans and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Equans
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Equans.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Equans will surely appreciate.
