Production Planner in Leeds

Equans is looking for a Production Planner to join our team in Leeds on a permanent basis. This is a full time role. On offer is a competitive salary and benefits package.

General Overview

The Planner will lead the Planning, ensuring that the services provided are to the highest quality/standard with due recognition of client and customer requirements. They will plan and prioritise work within recognised safe systems and in accordance with all aspects of health and safety legislation. They will participate in a team approach to the allocation of duties, supporting and working effectively with colleagues to provide good working relationships within the service.

What will you deliver?

• Producing daily work diaries for engineers via the interactive planner
• Manage Impact dashboards such as Follow on works required and Orders not fully Allocated
• Dealing with emergency repairs
• Dealing with No Access issues & Dealing with failed appointments
• Producing daily appointment schedules, job sheets and a rolling 2 day plan
• Managing overdue repairs
• Updating client interfaces and systems
• Ensuring appointment details are logged correctly
• Liaising with delivery supervisors on a daily basis to sign off the appointment schedules
• Taking inbound calls from clients and engineers to record details of maintenance repairs
• Rebooking incomplete orders via Impact
• Logging all relevant details relating to repairs in Impact
• Recording repair completion details (mainly completed by engineers via their PDAs)
• Informing clients of further works/variations
• Informing operations and planning teams of any incomplete repairs
• Liaising with delivery supervisors to avoid potential failures
• Ensuring data entry is carried out accurately
• Answering repair queries from housing associations, tenants, engineers and management

What can we offer you?

• 24 days annual leave (+ public holidays)
• Life Cover equivalent to 1.5 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• Previous helpdesk and dispatch planning experience is desirable
• Experience and proven skills in helpdesk call processes and processing
• Experience and skills in planning, prioritisation and allocation of works to operatives
• Ability to follow processes and guidelines and train direct reports in required processes
• Strong abilities to prioritise and work well under challenging targets

Who are we?

Equans is a world leader in energy services with nearly 74,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. Equans 13, UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. As part of our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act. At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do; should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. A criminal record will not necessarily be a barrier to obtaining a position with us and EQUANS has a Policy on the Recruitment of Ex-Offenders, a copy can be provided on request. The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.