At a Glance
- Tasks: Support service delivery and digital operations, managing documentation and financial tasks.
- Company: Join Equans, a leading contractor in energies and services with a global presence.
- Benefits: Enjoy 24 days annual leave, private GP appointments, and discounts on major brands.
- Other info: Access to diverse employee networks and broad learning opportunities.
- Why this job: Be part of a dynamic team making a real impact in the digital operations space.
- Qualifications: A-levels or equivalent; experience in administration and finance preferred.
The predicted salary is between 30000 - 40000 £ per year.
Join Equans, a leading energies and services contractor and a proud member of the global industrial group, Bouygues. With a rich history of excellence in designing, constructing, and maintaining buildings and critical infrastructure worldwide, we are now offering an exciting opportunity for a Service Coordinator within our Equans Digital business in the Glasgow office.
Role Overview
This role exists within Equans to provide essential support to the Service Delivery and Digital Operations Centre Teams, ensuring all service lines are delivered efficiently, on time and ensuring adherence to budget targets. As a Service Coordinator, you will manage documentation, reporting, quoting and governance processes associated to contracts, extensions and billable work. You will assist with financial tasks such as invoicing and budget tracking as well as coordinating our teams efficiently in our workforce planning tools.
Key activities
- Maintaining accurate service records and documentation.
- Maintaining accurate CAFM data to EQUANS and contract data requirements.
- Supporting governance processes to ensure adherence to standards.
- Facilitating communication between stakeholders, SLT and operational teams.
- Assisting with financial administration, including invoice processing, budget tracking, and supporting cost reporting to ensure service remains financially compliant.
- Contributing to timely reporting and decision-making through accurate data and financial insights.
- Managing stock/parts and critical spares, including routine stock checks and managing logistics of sales.
- Booking travel and accommodation for operational staff in accordance with company policy and budget.
Skills, Qualifications & Experience
- Minimum: A-levels or equivalent (including relevant work experience at this level)
- Preferred: Diploma or degree in Business Administration, Finance, Operations, or related field
- Previous experience in an administrative role, preferably within a Facilities or BMS/Digital Contract
- Familiarity with operational efficiency models (e.g., SixSigma) is advantageous
- Experience supporting finance processes such as invoicing and budget tracking
- Experience with Coupa and SAP
- Proficiency in MS Office Suite (Excel, Word, PowerPoint)
- Experience of CAFM/CRM (e.g. Planon, Maximo, Salesforce etc)
- Experience with operational management tools (e.g., SharePoint, MSProject, Miro/Visio)
- Strong data management and reporting skills.
What can we offer you?
- 24 days annual leave (+ public holidays)
- Equans share scheme
- Private GP appointments
- Life Cover equivalent to 1 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
- 24/7 Employee Assistance Program and access to mental wellbeing app
EEO and Diversity
Equans encourages applications from women, ethnically diverse individuals, and people with disabilities, as well as all candidates who identify with protected characteristic groups under the Equality Act 2010. Employees have access to support networks such as WiE, RISE, LGBTQI+, Working Parents, and Disability Network.
Service Coordinator in Glasgow employer: Equans
Equans is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture in the heart of Glasgow. With a comprehensive benefits package including generous annual leave, private healthcare options, and access to diverse employee networks, Equans fosters an inclusive environment where every team member can thrive. The company also provides ample opportunities for learning and development, ensuring that employees are well-equipped to excel in their roles and contribute meaningfully to the success of the organisation.
