Equans Digital Head of Service in Glasgow

Join Equans, a leading energies and services contractor and a proud member of the global industrial group, Bouygues. With a rich history of excellence in designing, constructing, and maintaining buildings and critical infrastructure worldwide, we are now offering an exciting opportunity for a Head of Services within our Equans Digital business. The role can be based either from our office in Glasgow or London but with the view that this position is a national one.

Role Overview

The Head of Services will be responsible for overseeing the operational service delivery to customers of building automation and energy management, smart monitoring, and maintenance. This role requires a leader with a strong customer and operational focus with SaaS and data platform background, who can interpret technical insights from deployed systems and refine service offerings based on data-driven decision-making.

Key activities

• Lead the operational service delivery across the organisation.
• Oversee ongoing service delivery following technology deployments (e.g., BMS, IoT installations), ensuring effective maintenance, data analysis, and actionable insights.
• Responsible for maintenance field engineering and remote operations centre (based in Glasgow), ensuring alignment on service delivery objectives.
• Develop and refine data-driven service offerings, leveraging insights from deployed systems to enhance energy management, automation, and sustainability solutions.
• Engage directly with clients to understand business needs, deliver value-added insights, and strengthen long-term partnerships.
• Work closely with technical teams to interpret and apply data analytics, automation trends, and digital transformation strategies.
• Manage budgets, forecasts, and financial performance for the services function, ensuring profitability and service excellence.
• Ensure compliance with health, safety, environmental, and quality (HSEQ) standards, fostering a strong safety culture.
• Collaborate with cross-functional teams, including projects, and pre-sales, IT.
• Drive innovation within the service model, positioning Equans UK as a leader in digital and smart monitoring solutions.

Skills, Qualifications & Experience

• Proven leadership experience in energy services, technical services, or a related sector.
• Strong SaaS and data platform experience, with a deep understanding of analytics and insights-driven service models.
• Ability to interpret technical data from BMS, IoT, and energy monitoring systems to drive operational improvements.
• Strong commercial acumen, with business development, contract negotiation, and client engagement experience.
• Expertise in smart monitoring, automation, and energy solutions.
• Excellent stakeholder management and relationship-building skills.
• A proactive and innovative mindset, with the ability to refine service models based on data insights.
• Financial acumen, with experience in budgeting, forecasting, and P&L accountability.
• Industry background in energy consultancies, smart monitoring, SaaS/software companies, or OEMs preferred.
• A relevant degree in Engineering, Business, Energy Management, or a related field.
• Professional qualifications such as CEng, NEBOSH, IOSH, or PRINCE2 are desirable.

What can we offer you?

• On offer is a competitive salary and benefits package, which includes:
• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 3 times annual salary
• 10% bonus
• Car or Car allowance
• Private health
• 5% pension
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. EQUANS is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. As part of a positive action drive to address under-representation in senior management positions we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. In support of our positive action measures, we will consider applications that do not meet all the technical requirements if candidates can demonstrate how transferable skills will enable them to successfully deliver the remit of the role in an environment which promotes a flexible working culture. At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.