At a Glance
- Tasks: Lead office operations and ensure a smooth, efficient working environment.
- Company: Join Equans, a dynamic company in a modern office setting.
- Benefits: Enjoy 24 days leave, discounts, gym memberships, and more!
- Other info: Access to diverse employee networks and continuous learning opportunities.
- Why this job: Make a real impact by enhancing the workplace experience for everyone.
- Qualifications: Leadership experience and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Equans is looking for a Facilities & Office Services Team Lead to join our team based in Quorum Business Park on a permanent basis. This is a full‑time role working 40 hours per week. On offer is a competitive salary and benefits package. You’ll be based at our brand new, super modern Shared Services office in Newcastle. It is a dynamic multifunctional operation where our people are committed to delivering great services that enable our business to meet its goals.
Responsibilities
- Function as the point of contact for all activities pertaining to running an office.
- Organise day‑to‑day office operations.
- Respond to customer enquiries and complaints.
- Manage/setup meeting rooms for visitors, as required.
- Ensure cleaning contractors meet all requirements.
- Deliver an efficient and effective service for staff and visitors, providing excellent customer/employee/visitor experience.
- Ensure all relevant facilities within the remit of the offices are well‑maintained and can stand up to internal & external audits.
- Develop and implement administrative systems/processes (i.e., visitor management system, record management, management of post facilities, and manage 3rd party contracts/service providers).
- Track office expenditures/manage office budget and work closely with line manager & EBS finance business partner.
- Ensure all statutory and/or planned maintenance is up to date; arrange any repairs/remedial works in prompt order.
- Ensure service providers and contractors meet all requirements, including following Equans safety requirements.
Benefits
- 24 days annual leave (+ public holidays).
- Free parking.
- Life Cover equivalent to 1.5 times annual salary.
- Employee discount shopping schemes on major brands and retailers.
- Gym membership discounts.
- Cycle to work scheme.
- Holiday purchase scheme.
- 2 corporate social responsibility days per year.
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
- Attractive Employee Referral Rewards Scheme.
- Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network.
- 24/7 Employee Assistance Program and access to mental wellbeing app.
Qualifications
- People management/leadership experience.
- Experience in an office/facilities management role, including the provision of management information (reports).
- Knowledge/experience to manage/work with contractors.
- Managing Health and Safety within an office environment.
- Operational planning.
- Supporting multiple stakeholders.
- Willingness for additional training as required (i.e., fire warden, CPR).
- Good working knowledge of the MS Office suite.
- Ability to prioritise work and work under pressure.
- Excellent organisation and time management.
- Experience working with and engaging contractors to support HVAC, lighting, and other office facility management needs.
- Excellent interpersonal, oral, and written communication; the ability to work with all levels of staff across the wider organisation.
- Confidence to lead and motivate others.
- Attention to detail.
This role includes a Basic DBS check; therefore the ability to pass is essential.
Facilities & Office Services Team Lead employer: Equans
Equans is an exceptional employer, offering a vibrant work culture at our state-of-the-art Shared Services office in Quorum Business Park, Newcastle. With a strong commitment to employee development, we provide extensive learning opportunities, competitive benefits including generous annual leave and wellness programmes, and a supportive environment that values diversity through various employee networks. Join us to be part of a dynamic team dedicated to delivering outstanding services while enjoying a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities & Office Services Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Facilities & Office Services Team Lead role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Equans and their office culture. Understand their values and how you can contribute to their dynamic environment. Tailor your responses to show how your experience aligns with their needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions related to facilities management and people leadership. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Facilities & Office Services Team Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities & Office Services Team Lead role. Highlight your people management experience and any relevant office or facilities management roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Equans. Share specific examples of how you've managed office operations or improved customer experiences in the past. We love a good story!
Show Off Your Communication Skills:Since this role involves a lot of interaction with staff and contractors, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional. We appreciate attention to detail!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Equans!
How to prepare for a job interview at Equans
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of facilities management. Brush up on your knowledge about office operations, health and safety regulations, and how to manage contractors effectively. This will show that you're not just interested in the role but also prepared to take it on.
✨Showcase Your Leadership Skills
As a Facilities & Office Services Team Lead, you'll need to demonstrate your people management experience. Prepare examples of how you've successfully led teams or managed projects in the past. Highlight your ability to motivate others and handle multiple stakeholders.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a customer complaint or managing an unexpected maintenance issue. Think through these scenarios beforehand and be ready to discuss your thought process and the steps you would take.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
