Compliance and Performance Coordinator

Equans is looking for a Compliance and Performance Coordinator to join our team at the Royal Infirmary of Edinburgh on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a salary of £40,000+, bonus and benefits package.

You will be an integral member of the site team. The Compliance & Performance Coordinator is responsible for monitoring and ensuring that facilities management services delivered comply with contracts requirements. Responsibilities include:

• Ensuring statutory, contractual, and performance standards are met.
• Tracking Key Performance Indicators (KPIs) and ensuring service delivery.
• Developing and implementing technical contractual performance indicators compliance.
• Supporting the compliance & performance of the site workforce team.
• Executing the delivery of logistics planning of our onsite technical workforce.
• Maximising productivity and managing all works to completion until customer satisfaction is achieved.
• Collaborating with Facilities Managers across the site on a day-to-day basis.
• Gathering data, carrying out technical analysis, and managing periodic technical reporting.
• Monitoring trends via Power BI Dashboard in engineer performance.
• Analysing jobs for both reactive and PPM's, allocating to the correct resource based on various factors.
• Ensuring clear and concise quality updates reflecting true job progression.
• Identifying, analysing, and improving upon existing processes.
• Working closely with site team to ensure clients are kept informed in advance of planned visits.
• Responding to all chases/escalations within internal SLAs.
• Monitoring FM performance against contractual KPIs and service standards.
• Preparing and consolidating audit outcomes and identifying areas of improvement.
• Producing clear monthly performance and compliance reports.
• Setting up and maintaining a Technical folder structure for each KPI/System.
• Preparing and presenting Technical Performance reports.
• Maintaining strong personal competence in technical compliance matters.
• Providing leadership and ensuring contractual commitments are met and exceeded.

What can we offer you? On offer is a competitive salary, bonus and benefit package, which includes:

• 25 days annual leave (+ public holidays).
• Life Cover equivalent to 2 times annual salary.
• Employee discount shopping schemes on major brands and retailers.
• Gym membership discounts.
• Cycle to work scheme.
• Holiday purchase scheme.
• 2 corporate social responsibility days per year.
• Broad range of learning opportunities, such as professional qualifications and training.
• Attractive Employee Referral Rewards Scheme.
• Access to our growing employee networks.
• 24/7 Employee Assistance Program and access to mental wellbeing app.

Who are you? Experience within a Healthcare environment is advantageous. You should have:

• Experience in Facilities workforce planning, compliance, auditing, and facilities operations.
• Good knowledge of SHTM's and understanding of legislative compliance requirements.
• Strong understanding of CAFM systems (Maximo); understanding of asset data standards is desirable.
• Excellent analytical, organisational, and communication skills.
• Proficiency in Microsoft Office Suite; Power BI and/or other data visualisation tools is a plus.
• Lead Auditor Qualification desirable but not essential.
• Ability to pass a DS PVG check is essential.

In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our ambition at Equans is to be recognised for our operational excellence and as the best place to work for our employees. We are committed to delivering a culture where everyone's voice is heard and supported.

If this role is of interest to you, please click below to register, apply, and track your progress!