At a Glance
- Tasks: Provide top-notch helpdesk support and coordinate with subcontractors at Southmead Hospital.
- Company: Join EQUANS, a leader in facilities management with a supportive team.
- Benefits: Enjoy a competitive salary, 24 days leave, gym discounts, and employee support.
- Other info: Great opportunity for career growth in a dynamic work environment.
- Why this job: Work nights with a flexible shift pattern while making a difference in healthcare.
- Qualifications: Strong communication skills and customer service experience are essential.
The predicted salary is between 25000 - 32000 £ per year.
EQUANS is seeking a Helpdesk Administrator to join our Helpdesk team at Southmead Hospital in Bristol. This full-time permanent position involves working nights with a shift pattern of 4 on 4 off.
Responsibilities include:
- Providing professional helpdesk service
- Coordinating subcontractors
- Handling administrative tasks
We offer a competitive salary, 24 days annual leave, gym membership discounts, and access to various employee support programs.
Ideal candidates will have excellent communication skills and experience in customer service.
Night Shift Helpdesk Administrator – CAFM & Facilities in Bristol employer: Equans
EQUANS is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive salaries, generous annual leave, and access to gym membership discounts, our team members at Southmead Hospital in Bristol enjoy a balanced work-life experience while contributing to meaningful projects in facilities management. Join us for a rewarding career where your skills in customer service will be valued and developed.
StudySmarter Expert Advice🤫
We think this is how you could land Night Shift Helpdesk Administrator – CAFM & Facilities in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees at EQUANS on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to helpdesk roles. Think about your past experiences in customer service and how they relate to the job description.
✨Tip Number 3
Show off your communication skills during the interview! Be clear and concise, and don’t forget to ask insightful questions about the team and the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Southmead Hospital.
We think you need these skills to ace Night Shift Helpdesk Administrator – CAFM & Facilities in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and any relevant administrative skills. We want to see how you can bring your unique flair to our Helpdesk team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're excited about the Night Shift Helpdesk Administrator role and how your skills align with what we’re looking for at EQUANS.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any relevant experiences that demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Equans
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Helpdesk Administrator. Familiarise yourself with the specific tasks mentioned in the job description, like coordinating subcontractors and providing professional helpdesk service. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare examples from your past experiences where you've successfully handled customer service situations. Think about how you resolved issues or communicated effectively with team members. Practising these scenarios will help you articulate your skills during the interview.
✨Be Ready for Night Shift Questions
As this role involves working nights, be prepared to discuss your availability and how you plan to manage the night shift lifestyle. Employers want to know that you can handle the unique challenges of working at night, so share any relevant experiences or strategies you have for staying alert and productive during those hours.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for helpdesk management, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
