Equans is seeking a Customer Liaison Officer for a permanent, full-time role in Birmingham. You will engage residents before, during and after works, ensuring satisfaction while coordinating access, inductions and evidence-based surveys. You will collaborate with clients, subcontractors and local teams to deliver a seamless customer journey.
The role requires strong communication, GDPR awareness, and MS Office proficiency, with a competitive salary and comprehensive benefits.
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Resident Liaison & Customer Care Specialist in Birmingham employer: Equans
Equans is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for a Strategic IT Solution Architect to thrive. With a strong focus on employee growth and development, you will have access to continuous learning opportunities and the chance to work on impactful projects that drive enterprise transformation. Located in the UK, Equans offers a supportive environment where your contributions are valued, and you can make a meaningful difference in delivering secure and scalable technology solutions.