Equans seeks a Customer Liaison Officer in Birmingham to consult and support residents before, during and after works, ensuring high customer satisfaction. You will manage the resident journey, build strong relationships with residents, clients, subcontractors and local stakeholders, and lead consultations on future projects.
The role requires prior customer service experience, resident liaison in construction or social housing, familiarity with GDPR, and proficiency in MS Office.
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Resident Experience Liaison Specialist in Birmingham employer: Equans
Equans is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for a Strategic IT Solution Architect to thrive. With a strong focus on employee growth and development, you will have access to continuous learning opportunities and the chance to work on impactful projects that drive enterprise transformation. Located in the UK, Equans offers a supportive environment where your contributions are valued, and you can make a meaningful difference in delivering secure and scalable technology solutions.
