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For Companies At a Glance
- Tasks: Support residents and communicate project updates while enhancing community relations.
- Company: Equans, a leader in energy and regeneration services.
- Benefits: Recognised apprenticeship, 25 days leave, pension scheme, and employee discounts.
- Why this job: Make a real difference in your community while kickstarting your career.
- Qualifications: Enthusiasm for helping others and strong communication skills.
- Other info: Full training provided with clear career progression opportunities.
Equans is looking for an Apprentice Resident Liaison Officer to join our team in Slough on a full‑time, permanent basis. This is a fantastic opportunity to start a rewarding career in customer relations, supporting social housing and regeneration projects that have a real, positive impact on the local community.
Key Responsibilities
- Assist the Resident Liaison Officer and site team in maintaining strong communication with residents, keeping them informed about project timelines, works schedules, and updates.
- Support residents during refurbishment or maintenance projects, providing timely responses to any questions or concerns.
- Attend resident meetings, site visits, and community engagement events to represent Equans positively.
- Help record resident feedback and update tracking systems in line with company procedures.
- Coordinate access arrangements, appointments, and special support requirements for residents.
- Ensure resident homes are treated with care and respect throughout all works.
Who You Are
- Enthusiastic and eager to learn, with a genuine interest in helping people and improving local communities.
- A confident communicator with good interpersonal skills.
- Reliable, organised, and proactive in solving problems.
- Keen to develop a career in customer service, housing, or project coordination.
No previous experience is required – full training and mentoring will be provided as part of your apprenticeship.
What We Offer
- A recognised apprenticeship qualification
- On‑the‑job training with experienced mentors
- 25 days annual leave + bank holidays
- Pension scheme and life assurance
- Employee benefits platform with discounts and wellbeing resources
- Clear career development and progression opportunities within Equans
At Equans, we deliver essential services across energy, regeneration, and facilities management, helping communities transition to a sustainable future. We’re committed to developing early careers through structured apprenticeship pathways that provide hands‑on experience and long‑term growth opportunities. Apply today to begin your journey with Equans in Slough – where you’ll gain valuable experience, support your community, and build a meaningful career in customer service and regeneration.
Apprentice Resident Liaison Officer employer: Equans
Contact Detail:
Equans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Resident Liaison Officer
✨Tip Number 1
Get to know the company! Research Equans and their projects in Slough. Understanding their values and community impact will help you connect during interviews and show your genuine interest.
✨Tip Number 2
Practice your communication skills! As a Resident Liaison Officer, you'll need to engage with residents effectively. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Attend local community events or online forums related to housing and regeneration. Making connections can lead to valuable insights and even job opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Equans team and starting your career in customer service.
We think you need these skills to ace Apprentice Resident Liaison Officer
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for helping people and improving communities shine through in your application. We want to see that you're genuinely excited about the role and ready to learn!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We love seeing how you connect your background to what we do at Equans.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Equans.
How to prepare for a job interview at Equans
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of an Apprentice Resident Liaison Officer. Familiarise yourself with how communication with residents works and think about how you can contribute to maintaining strong relationships during projects.
✨Show Your Enthusiasm
Equans is looking for someone who is eager to learn and genuinely interested in helping people. Be prepared to share examples of how you've demonstrated enthusiasm in past experiences, even if they’re not directly related to this role.
✨Prepare Questions
Think of thoughtful questions to ask during the interview. This shows your interest in the role and the company. You might ask about the types of community engagement events you’d be attending or how feedback from residents is typically handled.
✨Demonstrate Communication Skills
As a Resident Liaison Officer, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. You could even role-play common scenarios you might face in the role, like addressing resident concerns or coordinating access arrangements.
