At a Glance
- Tasks: Support customer service with admin tasks, email, phone handling, and dispatching maintenance work.
- Company: Join Equans UK & Ireland, a leader in customer service solutions.
- Benefits: Gain valuable experience, receive training, and enjoy a structured apprenticeship.
- Other info: Full-time role with a supportive team and growth opportunities.
- Why this job: Kickstart your career in customer service while making a real difference.
- Qualifications: No prior experience needed; just a passion for helping others.
The predicted salary is between 15000 - 20000 £ per year.
Equans UK & Ireland is seeking an Apprentice Customer Service Co-ordinator for the HMCTS contract in Stoke-on-Trent.
The 2‑year, full‑time apprenticeship runs 40 hours per week from 08:30 to 17:00 with a 30‑minute unpaid break.
You will support the customer service centre with administration, email and phone handling, and help plan and dispatch maintenance work to engineers and contractors across sites.
Training is provided.
#J-18808-Ljbffr
We think you need these skills to ace Apprentice Helpdesk & Dispatch Coordinator in Stoke-on-Trent
Customer Service Skills
Administration Skills
Email Handling
Phone Handling
Planning Skills
Dispatch Coordination
Communication Skills
