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For Companies At a Glance
- Tasks: Manage scheduling and workload in a fast-paced environment for a leading Facilities Management provider.
- Company: Join Equans, a dynamic team at the forefront of Facilities Management.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Other info: Exciting opportunities for growth in a 24/7 operational environment.
- Why this job: Be part of a growing venture and make a real impact in a collaborative team.
- Qualifications: Strong organisational skills and ability to manage multiple tasks effectively.
The predicted salary is between 27500 - 28860 £ per year.
Equans is looking for a Resource Planner to join our team based in Bellshill on a permanent contract. This is a full-time role working 37.5 hours per week. On offer is a salary banding of £27,500 - £28,860 per annum, dependant upon skills and experience as well as benefits package.
We are excited to be recruiting for our expanding Helpdesk due to growing demand. Would you like to be part of a new growing venture? Are you motivated and enthusiastic? Come and join our exceptional Team. At our Bellshill office, our people are at the heart of everything we do. The Business Support Centre operates around the clock - 24/7, 365 days a year - meeting the ever-evolving needs of our clients with dedication and resilience.
We understand that such a dynamic environment demands not just commitment, but growth. That’s why we place a strong focus on career development, offering our team members the tools, training, and support to continuously evolve. Whether you're just starting out or looking to take the next step, we're committed to helping you reach your full potential.
What will you deliver?
- Effectively manage a significant workload in a fast-paced environment.
- Effective tasking and direction of engineering workforce to complete Reactive, Quoted, Planned and Statutory Maintenance tasks within contract KPI’s and legislative requirements.
- Schedule and manage all reactive, PPM and statutory testing works within contractual SLAs/KPIs.
- Work to Service level agreements preventing financial penalties to the business.
- Support with the scheduling of subcontractor work as and when required.
- Contact customers with ETAs on urgent jobs to ensure access is granted and the customers are aware the urgent jobs are in hand.
- Booking in visits and ensuring clients are kept informed in advance of planned preventative maintenance or reactive visits as per contract agreements, including delays.
- Ensure notes and mitigations are added to CAFM system throughout the day.
- First point of contact for engineers and the Contract Management team regarding scheduling queries.
- Work with the Contract Management team to look at future PPMS and identify if out of hours work is required, or if PPMs need to be pulled forward.
- Work alongside BSC Helpdesk to ensure jobs are being raised with the correct information and on the correct standard order and priority.
- Work alongside the BSC Performance team to ensure jobs are being progressed through to completion.
- Monitor trends in engineer performance (daily, weekly, monthly) reporting negative trends to the Operational delivery team/Team Leader.
- Maximising utilisation of direct labour, reporting absences and identifying potential shortfalls and mitigation.
- Involvement in weekly/monthly labour planning meetings with Delivery Supervisors/Managers/Team Leader as required.
- Analyse jobs, both reactive and PPM to ensure quality standards are met across all contracts.
- Escalating customer complaint/escalations through the relevant processes.
- Provide reporting/updates to operational teams or others as necessary to demonstrate the fulfilment of contract requirements.
- Manage internal email mailboxes timely.
- Carry out general administrative duties in line with the departmental policies.
Resource Planner - FM employer: Equans UK & Ireland
Contact Detail:
Equans UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Planner - FM
✨Tip Number 1
Network like a pro! Reach out to people in the Facilities Management sector, especially those at Equans. A friendly chat can open doors that a CV might not.
✨Tip Number 2
Prepare for the interview by researching Equans and their values. Show us you’re not just another candidate; demonstrate your enthusiasm for being part of our growing team!
✨Tip Number 3
Practice common interview questions related to resource planning and facilities management. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining our exceptional team.
We think you need these skills to ace Resource Planner - FM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Resource Planner role. Highlight relevant experience in facilities management and scheduling, and don’t forget to showcase your ability to manage a significant workload in a fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for joining Equans and how your skills align with the job description. Mention specific examples of how you've effectively managed tasks or teams in the past.
Showcase Your Communication Skills: As a Resource Planner, communication is key. In your application, demonstrate your ability to keep clients informed and manage queries effectively. Use clear and concise language to reflect your communication style.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Equans!
How to prepare for a job interview at Equans UK & Ireland
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Resource Planner role at Equans. Familiarise yourself with the key responsibilities like managing workloads, scheduling maintenance tasks, and working with the Helpdesk. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As a Resource Planner, you'll need to juggle multiple tasks efficiently. Prepare examples from your past experiences where you've successfully managed competing priorities or improved processes. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this role.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, career development opportunities, or how they handle peak workloads. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. Take a moment to think before responding, ensuring your answers are relevant and concise. This will reflect your communication skills and your ability to engage effectively with clients and colleagues, which is vital for a Resource Planner.