Planner/Scheduler

Equans is looking for a Planner/Scheduler to join our team based in Bellshill on a permanent basis. This is a full time role working 40 hours per week. On offer is a salary of £27,921.24 and benefits package. You will provide a professional service to all our customers, both internal and external, in all areas of the Scheduling function in accordance with contractual scope. To supervise and support the team where required, providing leadership, guidance, and assistance with all associated tasks. The successful candidate must provide a significant contribution to overall efficiency, effectiveness, contract profitability and must therefore play their part in the overall delivery of service. What will you deliver? Schedule PPM and reactive works to the correct skilled engineers, ensuring contractual KPI’s are met. Carry out regular analysis of current PPM regime to identify current trends and patterns to achieve effective delivery of engineering resource. Carrying out jeopardy management with our engineers and sub-contractors to ensure a minimum 95% of all tasks are completed, if not rescheduled in a timely manner. Logging jobs direct from the customers and assigning jobs on our CAFM systems Plan-on, and ensuring our clients systems are continuously updated. Liaising with appropriate parties (both internal and external) to provide necessary updates and supporting documentation when requested. First point of contact for engineers and Contract Managers regarding scheduling queries. Ensure CAFM systems are always up to date, extracting key information when requested. Running weekly reports for the whole team to ensure visibility of performance of the contract. Carry out general administrative duties in line with the departmental policies 24 days annual leave(+ public holidays). Life Cover equivalent to 1.5 timesannual salary. Employee discount shopping schemes on major brands and retailers. Cycle to work scheme. 2 corporate social responsibility days per year. Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes. Attractive Employee Referral Rewards Scheme. Access to our growing employee networks. 24/7 Employee Assistance Program and access to mental wellbeing app. Who are you? Previous experience as a Planner/Scheduler within the FM environment is preferred. Essential – Customer Service experience, either face to face or in the Call or Contact Centre environment. Good IT knowledge and experience covering knowledge of MS Outlook and other MS Office packages including: Word and Excel. Knowledge of all current CSC operating systems, knowledge of Room and Desk Booking systems. General understanding of Company wide processes. This role includes a Basic DS check therefore ability to pass is essential. Who are we? In the UK