FM Co-ordinator in Oxford

Equans is looking for a Soft FM Co-ordinator to join the team on the Moderna FM contract at the Harwell campus in Oxford on a permanent basis. This is a full-time role, 40 hours per week, 08:00 to 17:00, Monday to Friday with a one hour unpaid lunch break. A competitive salary and benefits package are on offer.

As Soft FM Co-ordinator, you will be part of the Admin Team and work closely with the Senior Contract Administrator to support Contract Managers and the Supervisor. You will help ensure all Soft FM activities are coordinated and delivered in alignment with client expectations, and that works (service delivery, reactive and quoted) are processed in a timely manner in accordance with contractual requirements. A key responsibility is to ensure all Soft FM deliverables are met in relation to Catering, Cleaning, Waste, Housekeeping and other services.

Responsibilities

• Comply with Company and statutory regulations relating to safe systems of work, health and safety, hygiene, fire and COSHH.
• Liaise with supply chain regarding all service functions, driving performance and reporting results and deviations.
• Oversee day-to-day running of Site Soft Services (Catering, Cleaning, Waste, Procurement & Housekeeping).
• Day-to-day supervision of the Catering and Janitorial teams.
• Develop a soft services improvement plan for each service.
• Process monthly report matrix and presentations.
• Ensure all quoted/follow-on works are fully logged and prepared ahead of attendance at site, with documentation uploaded to various customer systems and the Equans Customer Portal.
• Monitor supplier costs and maintain financial controls.
• Ensure SLA requirements are met and reported.
• Deliver consistent and improved quality of Soft Services.

What we offer

• Competitive salary, business use vehicle and benefits package
• 24 days annual leave (+ public holidays)
• Life cover equivalent to 1x annual salary
• Employee discount schemes, gym membership discounts, cycle to work and holiday purchase schemes
• 2 corporate social responsibility days per year
• Learning opportunities, professional qualifications, training and personalized support
• Employee referral rewards
• Access to employee networks and inclusion programs
• 24/7 Employee Assistance Program and wellbeing resources

Who are we looking for

• Holder of a Catering qualification relevant to the position (desirable)
• Previous experience in a Soft FM setting (essential)
• Good knowledge of Microsoft applications including Excel and PowerPoint (essential)
• Understanding of GMP cleaning standards (desirable)
• Experience with performance indicators and service level agreements
• Prior experience with CAFM systems advantageous but not essential (e.g., SAP, ELogs, Proactis, Service Channel, Coupa & Planon)
• Health & safety awareness and IOSH certification
• Good administrative skills
• Understanding of Purchase to Pay processes (desirable)
• Knowledge of HACCP (desirable)
• Ability to understand data, spot trends and prepare reports
• Ability to build strong relationships with customers and manage expectations

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees in more than 50 countries and an annual turnover exceeding 17 billion euros. In the UK & Ireland, Equans delivers technical, FM, regeneration and energy services with capabilities in smart buildings, green mobility, district and embedded energy, and decentralised renewables. Equans’ UK & Ireland workforce collaborates to help organisations embrace the energy transition towards net zero and the digital and industrial transitions reshaping work and life. Equans is a Bouygues group company.

What’s next?

If this role is of interest, please click below to register, apply and track your progress. A member of the Resourcing Team will review your application and contact you. We encourage applications from women, ethnically diverse individuals, people with disabilities, and others who identify with protected characteristic groups under the Equality Act 2010. We are committed to a culture where everyone’s voice is heard and supported. Diversity and inclusion are core to what we do. You’ll have access to our growing networks, including AccessAbility, Encompass, RISE, WOMEN TOGETHER, Working Parents, and Young Professionals. Please note, you must have the right to work in the UK. Relocation is not offered for this role. Some roles may require a Disclosure check per role requirements. A criminal record does not necessarily bar employment, and EQUANS has a policy on the Recruitment of Ex-Offenders, available on request. Agency involvement is not required; all inquiries should go to the Equans Resourcing Team.