At a Glance
- Tasks: Provide customer-focused helpdesk support and manage client requests efficiently.
- Company: Join Equans UK & Ireland at the John Radcliffe Hospital in Oxford.
- Benefits: Enjoy a company share scheme and paid volunteering days.
- Other info: Part-time role with flexible hours, perfect for students.
- Why this job: Make a difference in healthcare while developing your customer service skills.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Equans UK & Ireland is seeking a part-time Helpdesk Administrator for the estates team at John Radcliffe Hospital, Oxford. The role consists of 25 hours per week, from 17:00 to 22:00, Monday to Friday.
You will provide a customer-focused helpdesk service, handling client requests efficiently, and supporting planned maintenance tasks.
Ideal candidates will have experience in customer service and strong communication skills.
Generous benefits include a company share scheme and paid volunteering days.
Evening Helpdesk Administrator – Estates Team in Oxford employer: Equans UK & Ireland
Equans UK & Ireland is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As part of the estates team at John Radcliffe Hospital, you will enjoy flexible working hours, generous benefits such as a company share scheme and paid volunteering days, and opportunities for personal growth in a dynamic healthcare environment.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Helpdesk Administrator – Estates Team in Oxford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Equans UK & Ireland on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and communication skills. We can even role-play with a friend to boost our confidence before the big day!
✨Tip Number 3
Show off your enthusiasm for the role! When we get the chance to speak with the hiring team, let them know why we’re excited about helping out at the John Radcliffe Hospital and how we can contribute to the estates team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows that we’re serious about joining the team at Equans UK & Ireland.
We think you need these skills to ace Evening Helpdesk Administrator – Estates Team in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and communication skills. We want to see how your background fits with the Helpdesk Administrator role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role at John Radcliffe Hospital and how you can contribute to the estates team. Keep it friendly and professional – we love a personal touch!
Showcase Your Availability:Since this role is part-time in the evenings, make sure to clearly state your availability in your application. We need someone who can commit to the hours, so let us know when you can start and if you have any flexibility.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Equans UK & Ireland
✨Know the Role Inside Out
Before your interview, make sure you understand what the Helpdesk Administrator role entails. Familiarise yourself with the specific tasks mentioned in the job description, like handling client requests and supporting maintenance tasks. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing a customer-focused service, be ready to share examples from your past experiences where you excelled in customer service. Think of situations where you resolved issues efficiently or went above and beyond for a client. This will show that you have the right mindset for the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of requests you might handle, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
✨Practice Your Communication Skills
Strong communication skills are key for this position. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering common interview questions.
