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- Tasks: Manage customer interactions and coordinate operative works in a dynamic environment.
- Company: Join Equans UK & Ireland, a leader in operations planning and customer service.
- Benefits: Enjoy 24 days annual leave, pension scheme, and employee assistance programs.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Be part of a supportive team and make a difference in customer service.
- Qualifications: Excellent organisational skills and a valid UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Equans UK & Ireland is actively seeking a Planner for a full-time role based in Oldham. The successful candidate will support the planning and customer service team by managing customer interactions via phone and email, maintaining service records, and coordinating operative works.
The position offers a competitive salary and benefits package, including 24 days annual leave, pension scheme, and various employee assistance programs.
Candidates must possess excellent organizational skills and a valid UK driving license.
Operations Planner & Customer Service Specialist in Oldham employer: Equans UK & Ireland
Contact Detail:
Equans UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Planner & Customer Service Specialist in Oldham
✨Tip Number 1
Make sure to research Equans UK & Ireland before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves managing customer interactions, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t forget to highlight your organisational skills during the interview. Share specific examples of how you've successfully managed multiple tasks or projects in the past to demonstrate your capability.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team at Equans.
We think you need these skills to ace Operations Planner & Customer Service Specialist in Oldham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and any relevant experience in customer service. We want to see how you can support our planning team, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Operations Planner role. Share specific examples of how you've managed customer interactions or coordinated projects in the past.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be managing customer interactions. Avoid jargon and make it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Equans UK & Ireland
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Operations Planner & Customer Service Specialist. Familiarise yourself with how managing customer interactions and coordinating works fits into the bigger picture at Equans UK & Ireland.
✨Showcase Your Organisational Skills
Since excellent organisational skills are a must for this role, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained service records effectively.
✨Prepare for Customer Interaction Scenarios
Expect questions about handling customer interactions. Think of scenarios where you resolved issues or improved customer satisfaction. Practising these responses will help you demonstrate your communication skills and ability to manage customer expectations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for planning, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.