At a Glance
- Tasks: Engage with residents, manage queries, and ensure smooth project delivery.
- Company: Leading facilities management service provider in Norwich.
- Benefits: Full-time position with opportunities for personal growth and development.
- Why this job: Make a difference in your community while working on exciting regeneration projects.
- Qualifications: Strong communication skills and experience in housing or regeneration preferred.
- Other info: Collaborative environment with a focus on resident satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
A leading facilities management service provider is seeking a full-time Resident Liaison Officer in Norwich. The role involves effective communication with residents, addressing queries, managing complaints, and facilitating maintenance access.
Candidates should possess strong interpersonal and customer service skills, with experience in housing or regeneration projects preferred. This on-site role requires collaboration with project teams to ensure successful program delivery.
On-site Community Liaison for Regeneration Projects in Norwich employer: Equans UK & Ireland
Contact Detail:
Equans UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-site Community Liaison for Regeneration Projects in Norwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing or regeneration sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Resident Liaison Officer role.
✨Tip Number 2
Prepare for those interviews! Brush up on your communication skills and think of examples where you've successfully managed complaints or queries. We want you to shine when discussing how you can facilitate maintenance access and work with project teams.
✨Tip Number 3
Show your passion for community engagement! When you get the chance to chat with potential employers, let them know why you care about residents and regeneration projects. We believe that genuine enthusiasm can set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way, so make sure you take advantage of all the resources we offer.
We think you need these skills to ace On-site Community Liaison for Regeneration Projects in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing or regeneration projects. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about community liaison and how your interpersonal skills can make a difference. We love seeing genuine enthusiasm!
Showcase Your Communication Skills: Since this role involves effective communication with residents, give examples of how you've successfully managed queries or complaints in the past. We’re looking for those standout moments that demonstrate your customer service prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Equans UK & Ireland
✨Know Your Community
Before the interview, take some time to research the community and regeneration projects in Norwich. Understanding local issues and how they impact residents will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Communication Skills
Since the role involves effective communication with residents, prepare examples of how you've successfully managed queries or complaints in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Team Collaboration
Highlight your experience working with project teams. Be ready to discuss specific instances where your collaboration led to successful outcomes. This will reassure them that you can work well with others to deliver on regeneration projects.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to community engagement and how they measure success in their projects. This shows you're not just interested in the job, but also in how you can contribute to their goals.