Equans is seeking an IT Service Desk Analyst for our Newcastle team on a permanent basis. The role is full-time, 37.5 hours per week, with a competitive salary and benefits package.
You will support the IT Service Desk Team Leader, acting as the single point of contact for users, logging incidents, and handling service requests. Key duties include initial diagnostics, triage, and resolution where possible, along with reporting, documentation, and adherence to GDPR and security policies.
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IT Service Desk Analyst – Elevate User Support in Newcastle upon Tyne employer: Equans UK & Ireland
Equans UK & Ireland is an excellent employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside a competitive salary and benefits package that includes a company vehicle or allowance. Join us in shaping the future of IT solutions while enjoying a supportive culture that values your contributions and fosters professional advancement.
