At a Glance
- Tasks: Manage contracts and build strong client relationships in a dynamic healthcare environment.
- Company: Join Equans, a global leader in energy services with a collaborative culture.
- Benefits: Enjoy 25 days leave, life cover, discounts, and professional development opportunities.
- Other info: Be part of a diverse team committed to sustainability and innovation.
- Why this job: Make a real impact in healthcare while driving service excellence and strategic account management.
- Qualifications: Experience in account management, excellent communication skills, and a proactive mindset.
The predicted salary is between 40000 - 50000 £ per year.
Equans is looking for a Contract Manager to join our team at Manchester Joint Hospital on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, company car or allowance, bonus and benefits package.
Reporting into the Account Director, the Contract Manager is responsible for managing the technical team and for the smooth running of the lifecycle contract. To establish strong working relationships on site and with the client, acting as a representative of EQUANS and presenting a professional image at all times.
We are looking for an experienced Account or Contract Manager who is proactive and delivery focused to support the operation of this PFI Lifecycle Healthcare account. The Contract Manager will be responsible for building and maintaining strong relationships with our clients and driving delivery through excellent service and strategic account management. This is a complex PFI contract delivering Hard FM. Previous experience with PFI and healthcare would be beneficial, a technical background and previous experience with managing KPI’s and SLA is essential.
What will you deliver?
- Ensure delivery of the lifecycle plan in-line with the forecast
- Ensure reporting periods within the contract are met with compliant reports
- Develop the short and long-term lifecycle plan in line with the contract
- Develop and maintain long-term relationships with assigned clients
- Serve as the main point of contact between clients and internal teams
- Manage the entire sales cycle, including identifying upsell and cross-sell opportunities
- Monitor account performance and resolve client issues promptly and effectively
- Prepare and present regular account status reports and business reviews
- Ensure best value is being achieved at all times
- Work towards meeting or exceeding assigned sales targets and KPIs
- Support marketing and product teams with client feedback for continuous improvement
What can we offer you?
- 25 days annual leave (plus public holidays)
- Life Cover equivalent to 2 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Cycle to work scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility, Encompass, RISE, WOMEN TOGETHER, Working Parents, and Young Professionals
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- Proven experience as an Account Manager or similar role
- Some PFI exposure is an advantage but not essential
- Excellent communication, negotiation, and interpersonal skills
- Strong organisational skills and attention to detail
- Ability to manage complex tasks and projects simultaneously
- A delivery focused mindset
Who are we?
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company.
Additional Information
As part of our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager in Manchester
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Contract Manager at Equans UK & Ireland!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Equans UK & Ireland or be willing to refer you for that Contract Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Equans UK & Ireland who’s on the lookout for their next Contract Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Contract Manager role at Equans UK & Ireland!
We think you need these skills to ace Contract Manager in Manchester
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Equans UK & Ireland. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Equans UK & Ireland
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Equans UK & Ireland. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
