Facilities Helpdesk Administrator & Reporting Specialist

Facilities Helpdesk Administrator & Reporting Specialist

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide admin support and manage Helpdesk tasks for a leading law firm.
  • Company: Join Equans UK & Ireland, a dynamic company with a strong reputation.
  • Benefits: Enjoy a competitive salary and a comprehensive benefits package.
  • Other info: Opportunity for growth in a supportive and collaborative workplace.
  • Why this job: Be part of a team that ensures smooth operations in a prestigious environment.
  • Qualifications: Experience in facilities management and strong MS Office skills required.

The predicted salary is between 30000 - 40000 £ per year.

Equans UK & Ireland is seeking a Business Support Administrator for the Clifford Chance Account based in London Wall. This full-time role involves providing administrative support, managing Helpdesk tasks, and ensuring compliance with contractual requirements.

Candidates should possess experience in FM business or similar environments, strong MS Office skills, and familiarity with CAFM systems like Planon. A competitive salary and benefits package are offered.

Facilities Helpdesk Administrator & Reporting Specialist employer: Equans UK & Ireland

Equans UK & Ireland is an excellent employer, offering a dynamic work environment in the heart of London Wall where you can thrive as a Facilities Helpdesk Administrator & Reporting Specialist. With a strong focus on employee growth and development, we provide comprehensive training opportunities and a competitive benefits package, ensuring that our team members feel valued and supported in their roles. Join us to be part of a collaborative culture that prioritises innovation and excellence in facilities management.

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Contact Details:

Equans UK & Ireland Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Facilities Helpdesk Administrator & Reporting Specialist

Tip Number 1

Get to know the company inside out! Research Equans UK & Ireland and their Clifford Chance Account. Understanding their values and operations will help you tailor your approach during interviews.

Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give us insights into the company culture and might even lead to a referral!

Tip Number 3

Prepare for those tricky questions! Think about how your experience in FM and your MS Office skills can shine in this role. Practise your answers to common interview questions to boost your confidence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Facilities Helpdesk Administrator & Reporting Specialist

Administrative Support
Helpdesk Management
Compliance Management
Facilities Management (FM) Experience
MS Office Skills
CAFM Systems Familiarity
Planon Knowledge

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in facilities management and any relevant administrative roles. We want to see how your skills align with the Helpdesk tasks and compliance requirements mentioned in the job description.

Show Off Your MS Office Skills:Since strong MS Office skills are a must, don’t forget to mention specific software you’re proficient in. We love seeing examples of how you've used these tools in previous roles to enhance your work.

Mention Your CAFM Experience:If you’ve worked with CAFM systems like Planon, make it known! We’re keen on candidates who can hit the ground running, so share any relevant experiences that showcase your familiarity with these systems.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Equans UK & Ireland!

How to prepare for a job interview at Equans UK & Ireland

Know Your CAFM Systems

Make sure you brush up on your knowledge of CAFM systems, especially Planon. Be ready to discuss how you've used these systems in previous roles and how they can improve efficiency in a facilities management context.

Showcase Your MS Office Skills

Since strong MS Office skills are essential for this role, prepare to demonstrate your proficiency. Bring examples of reports or documents you've created using Excel or Word, and be ready to explain how these tools helped streamline your work.

Understand Compliance Requirements

Familiarise yourself with the compliance aspects relevant to facilities management. Be prepared to discuss how you ensure adherence to contractual requirements in your previous roles, as this will show your understanding of the industry's standards.

Prepare for Helpdesk Scenarios

Think about common Helpdesk scenarios you might encounter and how you would handle them. Practising responses to potential questions about prioritising tasks and managing customer expectations will help you stand out as a proactive candidate.