Contract Administrator - PPM & Compliance - *FULL-TIME ON SITE*

Equans is looking for a Contract Administrator – PPM & Compliance to join our team on our Birmingham schools contract at Coleshill, Birmingham, B46 1JU on a permanent basis. This is a full‑time position working 37.5 hours per week, from 09:00 to 17:00, Monday to Friday with a 30 minute unpaid break. On offer is a competitive salary and benefits package. Please note this role involves working full‑time on site.

General Overview

The role operates across the Birmingham Schools Contracts, covering multiple school sites and a range of community properties that deliver healthcare services. Equans works in close partnership with the Schools to ensure all locations are well‑maintained, compliant, and able to support high‑quality service delivery. You will be responsible for ensuring all Planned Preventative Maintenance (PPM), statutory compliance activities, and associated documentation are delivered accurately, on time, and in line with contractual and legislative requirements. The role provides operational support, drives compliance visibility, and ensures all evidence is audit‑ready across the contract. This position is central to maintaining strong compliance assurance and supporting operational delivery. The role also involves supporting colleagues with a variety of contract support tasks, contributing to the efficiency, performance and seamless service delivery across the Birmingham Schools estate. All activities must be completed within the contractually defined SLA timeframes.

What will you deliver?

• Management of job flow to include receipt of calls, logging, assignment to relevant engineer or sub‑contractor, scheduling and chasing of attendance and review and closure of all jobs.
• Actively manage job flow by reviewing open work and chasing the relevant party for updates to ensure completion within the required SLA.
• Allocate jobs appropriately in order to avoid SLA failures and to actively jeopardy manage all jobs.
• First point of contact for incoming telephone calls and service requests received by telephone and e‑mail.
• Interpret and log work order requests, inputting details into a CAFM system.
• Understand, identify and apply the SLA for each service request and set expectation with customer, prioritising jobs appropriately.

Benefits

• 24 days annual leave (+ public holidays)
• Life Cover equivalent to 1 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• Ability to communicate effectively both verbally and in writing
• Ability to work on own initiative and to prioritise a varied and demanding workload
• Ability to handle confidential information
• Accuracy with figures
• Intermediate experience to create and produce excel spreadsheets
• Office and finance background preferred
• This role includes a DBS Enhanced check therefore ability to pass is essential.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re‑location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.