At a Glance
- Tasks: Manage reception duties and keep the hospital clean and organised.
- Company: Join Equans, a supportive team at St David’s hospital in Cardiff.
- Benefits: Enjoy competitive pay, annual leave, discounts, and wellness support.
- Other info: Diverse workplace with opportunities for personal and professional growth.
- Why this job: Make a difference in patient care while developing valuable skills.
- Qualifications: Experience in customer service and IT skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
Equans is looking for a Receptionist to join our team working in St David’s hospital, Canton, Cardiff, CF11 9XB. This is a fixed‑term part‑time role working 34 hours per week. On offer is a salary of £22,471.28 per annum and a benefits package.
Shift Times:
- Thursday / Friday – 09:00 – 15:00
- Saturday / Sunday – 07:00 – 19:00
What will you deliver?
The Receptionist will work unsupervised, organise own workload and demonstrate initiative providing reception duties and business support services for St David’s and Monnovale hospital. The role also includes cleaning all offices, patient rooms, toilets, day rooms, assisting with clean up following patient feeding, damp dusting, barrier cleans, high level dusting and spot cleaning as required.
What can we offer you?
- Paid days annual leave (plus public holidays)
- Life Cover equivalent to 1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Cycle to work scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility, Encompass, RISE, WOMEN TOGETHER, Working Parents, and Young Professionals
- 24/7 Employee Assistance Programme and access to a mental wellbeing app
Who we are looking for?
- Proven experience working in an office environment, ideally with frontline customer service responsibilities.
- Proficient in IT, including the use of databases and Microsoft applications such as Word, Excel, Outlook, and Teams.
- First Aid and Fire Warden qualifications are desirable; candidates willing to undertake this training will also be considered.
- Cleaning experience working in a hospital environment.
- Food hygiene certification is desirable.
We encourage applications from women, ethnically diverse individuals and people with disabilities, and all candidates who identify with protected characteristic groups under the Equality Act 2010.
Receptionist / Team cleaner in Cardiff employer: Equans UK & Ireland
Equans is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture at St David’s hospital in Cardiff. With a comprehensive benefits package, including paid annual leave, life cover, and access to various employee networks, we foster an inclusive environment where all team members can thrive. Join us for meaningful work that not only supports your career development but also contributes positively to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Team cleaner in Cardiff
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Equans UK & Ireland and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Equans UK & Ireland and let us see your personality shine through!
We think you need these skills to ace Receptionist / Team cleaner in Cardiff
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Equans UK & Ireland.
Get Familiar with Our Brand:Before applying, take some time to learn about Equans UK & Ireland and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Equans UK & Ireland
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Equans UK & Ireland.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Equans UK & Ireland will surely appreciate.
