At a Glance
- Tasks: Support the Helpdesk by logging calls and managing maintenance programs.
- Company: Leading energy services contractor in Cambridge with a focus on healthcare.
- Benefits: Generous benefits package including holidays, share schemes, and support programs.
- Why this job: Join a dynamic team and make a difference in healthcare facilities management.
- Qualifications: Strong communication and administration skills, preferably with healthcare experience.
- Other info: Permanent full-time role, Monday to Friday, 8:30am to 5:00pm.
The predicted salary is between 30000 - 42000 £ per year.
A leading energy services contractor in Cambridge seeks a Helpdesk Administrator for their Facilities Management team. In this permanent full-time role, you will support the Helpdesk by logging calls, updating customers, and managing maintenance programs.
Ideal candidates will have strong communication and administration skills, and preferably experience in a healthcare environment.
This position offers a generous benefits package including holidays, share schemes, and support programs, and it works Monday to Friday, 8:30am to 5:00pm.
Facilities Helpdesk Pro — Healthcare FM Admin in Cambridge employer: Equans UK & Ireland
Contact Detail:
Equans UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Pro — Healthcare FM Admin in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare facilities management sector. Attend local events or join online forums where you can connect with industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to helpdesk administration and healthcare environments. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your skills! Create a portfolio or a simple document that highlights your communication and administration abilities. Include examples of how you've successfully managed tasks in previous roles, especially in healthcare settings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Facilities Helpdesk Pro role!
We think you need these skills to ace Facilities Helpdesk Pro — Healthcare FM Admin in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication and administration skills, especially if you've got experience in a healthcare setting. We want to see how your background aligns with the Helpdesk Administrator role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Facilities Management team. Share specific examples of your past experiences that relate to the job description.
Show Enthusiasm for the Role: Let us know why you’re excited about this position! A bit of passion can go a long way in making your application stand out. We love candidates who are genuinely interested in contributing to our team.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at Equans UK & Ireland
✨Know Your Stuff
Before the interview, make sure you understand the role of a Helpdesk Administrator in Facilities Management. Brush up on your knowledge of logging calls, updating customers, and managing maintenance programmes, especially in a healthcare context. This will show that you're not just interested in the job, but that you’re prepared for it.
✨Show Off Your Communication Skills
Since strong communication is key for this role, think of examples from your past experiences where you effectively communicated with customers or team members. Be ready to discuss how you handled difficult situations or resolved conflicts, as this will demonstrate your ability to thrive in a busy helpdesk environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, the team you'll be working with, and the specific challenges they face in Facilities Management. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress the Part
Even though the role is in a healthcare setting, first impressions matter. Dress smartly and professionally for your interview. It reflects your seriousness about the position and helps set a positive tone for the conversation.