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- Tasks: Deliver exceptional customer service and troubleshoot issues in a dynamic helpdesk environment.
- Company: Leading facilities management provider with a focus on teamwork and support.
- Benefits: Comprehensive benefits package, including annual leave and growth opportunities.
- Why this job: Join a dedicated team and enhance your skills while making a difference.
- Qualifications: FM Helpdesk experience and strong attention to detail required.
- Other info: Part-time role with flexible hours, perfect for students or those seeking extra income.
The predicted salary is between 13 - 16 £ per hour.
A leading facilities management provider is seeking a Senior Helpdesk Coordinator for a part-time role in Bellshill. This position involves delivering exceptional customer service, supporting the team leader, and troubleshooting issues.
Successful candidates will have FM Helpdesk experience and excellent attention to detail. In addition, a comprehensive benefits package, including annual leave and growth opportunities, is offered.
If interested in joining a dedicated team, apply now.
Weekend Helpdesk Coordinator — Part-Time, Maximo & SLAs in Bellshill employer: Equans UK & Ireland
Contact Detail:
Equans UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Helpdesk Coordinator — Part-Time, Maximo & SLAs in Bellshill
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to helpdesk coordination. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've handled challenging situations in the past, as this will highlight your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and you’ll be one step closer to joining a dedicated team.
We think you need these skills to ace Weekend Helpdesk Coordinator — Part-Time, Maximo & SLAs in Bellshill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your FM Helpdesk experience and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Weekend Helpdesk Coordinator role. We love seeing enthusiasm and a genuine interest in joining our team.
Show Off Your Attention to Detail: Since this role requires excellent attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Equans UK & Ireland
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge and helpdesk experience. Be ready to discuss specific scenarios where you've delivered exceptional customer service or resolved issues effectively.
✨Showcase Your Attention to Detail
Since this role requires excellent attention to detail, prepare examples that highlight how you've successfully managed tasks with precision. Think about times when your keen eye made a difference in your previous roles.
✨Understand SLAs and Maximo
Familiarise yourself with Service Level Agreements (SLAs) and the Maximo system. Being able to speak confidently about these will show that you're not just a good fit for the role but also proactive in your preparation.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, growth opportunities, or how success is measured in the role. It shows your genuine interest in the position and the company.
