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For Companies At a Glance
- Tasks: Answer calls, log issues, and dispatch tasks in a fast-paced environment.
- Company: Leading Facilities Management provider with a focus on customer satisfaction.
- Benefits: Competitive salary, annual leave, and training opportunities.
- Why this job: Join a dynamic team and kickstart your career in facilities management.
- Qualifications: FM Helpdesk experience, excellent customer service skills, and Microsoft proficiency.
- Other info: Great opportunities for career development in a supportive environment.
The predicted salary is between 24102 - 24102 £ per year.
A leading Facilities Management provider is seeking a Helpdesk Coordinator in Bellshill. This full-time role involves answering calls, logging issues, and dispatching tasks within a busy environment.
Candidates should have FM Helpdesk experience, excellent customer service skills, and proficiency in Microsoft packages.
The position offers a competitive salary of £24,102 plus benefits including annual leave and training opportunities. Join a dynamic team focused on career development and customer satisfaction.
Facilities Helpdesk Coordinator: Growth & Benefits in Bellshill employer: Equans UK & Ireland
Contact Detail:
Equans UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Coordinator: Growth & Benefits in Bellshill
✨Tip Number 1
Make sure you know the ins and outs of the Facilities Management sector. Brush up on your knowledge about helpdesk operations and customer service best practices. This will help you stand out when chatting with potential employers.
✨Tip Number 2
Practice your phone skills! Since this role involves answering calls, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with handling different types of inquiries.
✨Tip Number 3
Network like a pro! Connect with people in the Facilities Management field on LinkedIn or attend local industry events. You never know who might have a lead on a job or can give you insider tips on the application process.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and ace those tricky questions. Plus, applying directly shows your enthusiasm for the role!
We think you need these skills to ace Facilities Helpdesk Coordinator: Growth & Benefits in Bellshill
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your FM Helpdesk experience in your application. We want to see how you've handled busy environments and resolved issues effectively, so don’t hold back on those examples!
Customer Service is Key: Since this role is all about customer satisfaction, let us know about your excellent customer service skills. Share specific instances where you’ve gone above and beyond to help someone out.
Get Technical with Microsoft: Proficiency in Microsoft packages is a must, so mention any relevant software skills you have. If you've used specific tools or systems, give us the details to show you're ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you into our dynamic team focused on growth and benefits!
How to prepare for a job interview at Equans UK & Ireland
✨Know Your Stuff
Make sure you brush up on your Facilities Management knowledge and helpdesk experience. Be ready to discuss specific scenarios where you've successfully logged issues or dispatched tasks, as this will show your practical understanding of the role.
✨Customer Service is Key
Since excellent customer service skills are a must, think of examples where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Get Familiar with Microsoft Packages
Proficiency in Microsoft packages is essential for this role. Before the interview, ensure you're comfortable discussing how you've used tools like Excel or Word in previous positions, especially in relation to logging and tracking issues.
✨Show Your Growth Mindset
This position offers training opportunities, so express your enthusiasm for personal and professional development. Share any past experiences where you've taken initiative to learn new skills or improve processes, as this aligns with the company's focus on career development.
