At a Glance
- Tasks: Answer calls, log requests, and dispatch resources in a fast-paced environment.
- Company: Leading Facilities Management provider with a supportive workplace culture.
- Benefits: Part-time hours, competitive salary, and a focus on diversity and inclusion.
- Why this job: Join a dynamic team and enhance your customer service skills while making a difference.
- Qualifications: Strong customer service skills and experience in a fast-paced setting.
- Other info: Flexible 20-hour work week with opportunities for growth.
The predicted salary is between 12854 - 12854 £ per year.
A leading Facilities Management provider is looking for a Helpdesk Coordinator to join the team in Bellshill on a part-time basis. This position involves answering calls, logging requests, and dispatching resources while adhering to service level agreements.
Ideal candidates will possess strong customer service skills and experience in a fast-paced environment, with 20 hours per week and a salary of £12,854.40 per annum. A supportive workplace culture promoting diversity and inclusion is offered.
Evening Part-Time Helpdesk Coordinator – Facilities in Bellshill employer: Equans UK & Ireland
Contact Detail:
Equans UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Part-Time Helpdesk Coordinator – Facilities in Bellshill
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and culture can help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice common interview questions related to customer service and problem-solving. We all know that being prepared can make a huge difference in how confident you feel during the interview.
✨Tip Number 3
Don’t forget to highlight your experience in fast-paced environments. Share specific examples of how you've handled pressure and delivered excellent service, as this is key for the Helpdesk Coordinator role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed, and we’re excited to see what you bring to the table.
We think you need these skills to ace Evening Part-Time Helpdesk Coordinator – Facilities in Bellshill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in fast-paced environments. We want to see how you can bring your unique strengths to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Helpdesk Coordinator role and how you align with our values of diversity and inclusion.
Showcase Your Communication Skills: Since this role involves answering calls and logging requests, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Equans UK & Ireland
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Helpdesk Coordinator role. Familiarise yourself with the key responsibilities like answering calls and logging requests. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since strong customer service skills are crucial for this role, prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Be ready to discuss how you maintained professionalism in a fast-paced environment.
✨Familiarise Yourself with Service Level Agreements
Understanding service level agreements (SLAs) is essential for a Helpdesk Coordinator. Brush up on what SLAs are and how they impact the role. You might be asked how you would ensure compliance with these agreements during your interview.
✨Embrace the Company Culture
Research the company’s commitment to diversity and inclusion. Be prepared to discuss how you can contribute to a supportive workplace culture. Showing that you align with their values can set you apart from other candidates.