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- Tasks: Lead and manage operations at The University of West London, ensuring top-notch service delivery.
- Company: Join Equans, a global leader in energy services with a commitment to sustainability.
- Benefits: Enjoy competitive salary, 24 days leave, life cover, and employee discounts.
- Why this job: Make a real impact in facilities management while developing your career in a supportive environment.
- Qualifications: Experience in soft FM and strong operational management skills are essential.
- Other info: Be part of a diverse team that values inclusion and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Equans is looking for a General Manager to join our team at The University of West London in London on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, car allowance, bonus and benefits package.
The general manager will deliver operational support to staff and line management support to direct report staff in line with the current structure to enable staff to deliver their budgets, business plan, corporate objectives, contract growth, retention, contract and statutory compliance, and customer satisfaction.
Key Responsibilities:
- Effectively manage and develop all services within the site, using standards set by the Company and service contract for clients, staff, students, and visitors alike.
- Maintain close liaison with the client to ensure day-to-day and future requirements of delivering the contract are met.
- Be responsible for contractual performance in accordance with agreed budgets, compliance (legislation, PMS and contractual), and continually drive for improvement and cost efficiencies.
- Deliver high-quality hard and soft FM services as specified within the contract.
- Formulate strategies to meet the demands of service provision and ongoing innovation/improvement.
- Exercise financial and commercial controls in the management of expenditure and income within agreed budgets.
- Maximise profitability of operations and deliver ongoing cost savings.
- Produce an overall contract budget and be responsible for actual performance against budget.
- Manage business with all suppliers to achieve best value for money and develop supply relationships.
- Implement and maintain the contract performance monitoring system.
- Support all managers in effectively managing relationships with all suppliers.
- Be involved in business development activities for the contract/local area and company as a whole.
- Promote the highest standards of customer care and monitor the quality of all services provided to customers.
- Ensure a safe environment and practices for clients, staff, students, and others while on the site premises.
- Recruit, select, motivate, and develop staff to maintain the highest standards of professionalism and customer service.
- Define, set, and monitor the objectives for the contract and each of the management team.
- Develop good communication and relationships at all levels within the team and with all colleagues and customers.
- Ensure the appraisal of the performance of all staff and provide relevant training and development.
- Be part of the facilities management contract team, ensuring the successful mobilisation/stabilisation of all hard and soft FM services involved in the contract.
What can we offer you?
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 2 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Cycle to work scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility, Encompass, RISE, WOMEN TOGETHER, Working Parents, and Young Professionals.
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- Experience with soft FM
- Experience with security - desirable
- Strong operational and performance management focus
- Financially aware
- Strong planning and time management skills
- Demonstrable abilities and clear experience in supplier contracts negotiation
This role includes a DBS Enhanced with Barred Lists check therefore ability to pass is essential.
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries. In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services.
If this role is of interest to you, please click below to register, apply, and track your progress!
General Manager in Manchester employer: EQUANS SERVICES LIMITED
Contact Detail:
EQUANS SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the FM industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Equans and their values. Understand their approach to facilities management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous roles have prepared you for this General Manager position. Highlight your team management skills and any successful projects you've led that align with the job description.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Equans team.
We think you need these skills to ace General Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in facilities management and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Equans. Share specific examples of your past successes in managing teams and contracts, and how they relate to what we’re looking for.
Showcase Your Soft FM Experience: Since we're keen on candidates with soft FM experience, make sure to emphasise this in your application. Talk about your previous roles and how you've successfully managed services and improved customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by our Resourcing Team. Plus, you can track your progress easily!
How to prepare for a job interview at EQUANS SERVICES LIMITED
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a General Manager in facilities management. Familiarise yourself with Equans' values, their approach to customer satisfaction, and how they manage operational performance. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Showcase Your Experience
Prepare specific examples from your previous roles that demonstrate your experience in soft FM and operational management. Highlight instances where you've successfully managed budgets, improved service delivery, or developed staff. This will give the interviewers concrete evidence of your capabilities.
✨Ask Smart Questions
Interviews are a two-way street, so come prepared with insightful questions about the company's future plans, challenges they face in the FM sector, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Demonstrate Leadership Skills
As a General Manager, you'll need strong team management skills. Be ready to discuss your leadership style and how you motivate and develop your team. Share examples of how you've handled conflicts or improved team dynamics in the past, as this will illustrate your ability to lead effectively.