Equans currently has an exciting opportunity for a full-time Station Reception Officer to join our operational team at Sutton Police Station. This is a permanent full-time shift based position working an average of 40 hours per week, 12 hour shifts with a one hour unpaid break, 07:00 to 19:00 / 19:00 to 07:00. On offer is a competitive salary and benefits package.
What will you deliver?
- Reports to Facilities & Services Manager
- Providing an efficient first point of contact for members of the public
- Answer calls promptly and clearly before re-routing callers accordingly
- Operate computer systems accurately to record enquires
- Receive and administer property
- To be responsible for the security, safety and tidiness of the station reception areas
- Working an average of 40 hours per week on a 5 on 3 off shift pattern, 10 hour shifts, earlies, lates and nights.
- May be required to provide occasional cover at other sites within SE London
Who are you?
- Educated to GCSE level or equivalent with a good standard of written/spoken English
- Diligent customer service attitude
- Excellent communication and interpersonal skills
- Good IT skills
- Subject to security vetting by the Metropolitan Police
What can we offer you?
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to X1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are you?
- Proactive and methodical
- Team player
- Willingness to learn and improve
- Strong organisation and attention to detail
- Effective communication skills
- Proficient in Microsoft Packages i.e. Excel and Power BI
- Proficient in using CAFM systems e.g. Maximo
- Ability to manage multiple complex tasks
- Post holders must be able to pass and maintain BPSS
- Desirable to hold prior FM or construction experience
- An awareness of service variation processes is desirable
Who are we?
In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.
What's next?
For this role, you must have evidence of the right to work in the UK. Certain roles may require applicants to undergo a Disclosure check or security vetting, as noted in the role requirements. A criminal record will not necessarily be a barrier to obtaining a position with us.
We are Disability Confident Level 2 members, and we offer the Guaranteed Interview Scheme as part of this commitment. Where feasible, if a candidate applies under the Disability Confident Scheme and they meet all of the essential criteria, we will offer an interview. To find out more about this scheme please click here.
Station Reception Officer in Sutton employer: Equans Group
Equans is an excellent employer, offering a supportive work culture in the heart of Westminster, London. With a strong commitment to employee wellbeing, we provide a comprehensive benefits package, including paid annual leave, gym membership discounts, and opportunities for professional growth through training and qualifications. Join us to be part of a diverse team that values high standards and fosters a safe, hygienic environment for all.
