Equans is seeking a Facilities Helpdesk Operator to join the team at The Midland Metropolitan University Hospital in Smethwick. This full-time role supports the helpdesk with 37.5 hours weekly across rotating shifts and involves logging requests, scheduling engineers, and ensuring SLA adherence.
You will handle calls and emails, log work orders in CAFM, and assist with procurement and invoicing processes using Coupa/Maximo.
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Facilities Helpdesk Operator – SLA-Driven Support in Smethwick employer: Equans Group
Equans is an excellent employer, offering a supportive work culture in the heart of Westminster, London. With a strong commitment to employee wellbeing, we provide a comprehensive benefits package, including paid annual leave, gym membership discounts, and opportunities for professional growth through training and qualifications. Join us to be part of a diverse team that values high standards and fosters a safe, hygienic environment for all.
