Equans is hiring an IT Service Desk Analyst in Newcastle on a permanent basis. You will be part of the IT Service Desk, providing first line support and timely incident resolution.
The role focuses on customer service, accurate ticket logging, and close collaboration with IT resolver groups. We welcome applicants with strong ITIL knowledge, experience in incident management, and a proactive approach to learning new technologies.
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IT Service Desk Specialist - First Line Support in Newcastle upon Tyne employer: Equans Group
Equans is an excellent employer, offering a supportive work culture in the heart of Westminster, London. With a strong commitment to employee wellbeing, we provide a comprehensive benefits package, including paid annual leave, gym membership discounts, and opportunities for professional growth through training and qualifications. Join us to be part of a diverse team that values high standards and fosters a safe, hygienic environment for all.
