Equans is seeking a Technical IT Service Desk Analyst for the Newcastle area. The role is full-time (37.5 hours/week) at our Shared Services office in Newcastle, offering a competitive salary and benefits package.
You will support the IT Service Desk, handling incidents and requests to ensure reliable technology services for the organisation. Key duties include logging and triaging ITSM tickets, providing first-line support, and assisting in onboarding and access management, with opportunities
Frontline IT Service Desk Analyst in Newcastle upon Tyne employer: Equans Group
Equans is an excellent employer, offering a supportive work culture in the heart of Westminster, London. With a strong commitment to employee wellbeing, we provide a comprehensive benefits package, including paid annual leave, gym membership discounts, and opportunities for professional growth through training and qualifications. Join us to be part of a diverse team that values high standards and fosters a safe, hygienic environment for all.