Equans Group is seeking an IT Service Desk Analyst to join the team at Tameside General Hospital in Ashton Under Lyne on a permanent, full-time basis. You will raise and manage reactive work orders, dispatch to engineers, and monitor service levels to ensure KPIs are met.
The role focuses on delivering outstanding customer service within facilities-management services. The ideal candidate has CAFM experience, strong Microsoft Office skills, and prior helpdesk or call-centre exposure, with the
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IT Service Desk Analyst β CAFM & Dispatch employer: Equans Group
Equans is an excellent employer, offering a supportive work culture in the heart of Westminster, London. With a strong commitment to employee wellbeing, we provide a comprehensive benefits package, including paid annual leave, gym membership discounts, and opportunities for professional growth through training and qualifications. Join us to be part of a diverse team that values high standards and fosters a safe, hygienic environment for all.