At a Glance
- Tasks: Deliver top-notch service to enterprise customers and collaborate with various teams.
- Company: Equals Money, a forward-thinking company in the UK.
- Benefits: Flexible working, growth opportunities, and development support.
- Other info: Hybrid role with a focus on career development.
- Why this job: Make a real difference by helping customers maximise product value.
- Qualifications: Proactive attitude and strong problem-solving skills.
The predicted salary is between 35000 - 45000 £ per year.
Equals Money in the United Kingdom is seeking an Enterprise Customer Success Specialist who is proactive and solution-oriented to deliver first-class service to enterprise customers and partners.
You will collaborate with Commercial, Product and Operations teams to ensure customers derive value, manage service requests within SLAs, and identify opportunities to expand product usage.
Flexible working may be available with time in the office, and the role offers growth through development support.
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We think you need these skills to ace Enterprise Customer Success Specialist — Hybrid
Customer Service
Proactive Problem-Solving
Collaboration
Service Level Agreement (SLA) Management
Product Knowledge
Value Delivery
Opportunity Identification
