Shop Team Leader

Shop Team Leader

Full-Time 26400 - 27500 £ / year (est.) No home office possible
Equals One

At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer service and achieve sales targets.
  • Company: Join Wild's Bakery, a family-run business with a passion for quality and community.
  • Benefits: Earn £12.71 per hour, rising to £13.22, plus great benefits after training.
  • Other info: Flexible shifts, including weekends, in a vibrant bakery setting.
  • Why this job: Be part of a fun, supportive environment where you can grow and make a difference.
  • Qualifications: Leadership skills and a passion for customer service are essential.

The predicted salary is between 26400 - 27500 £ per year.

Hourly rate £12.71 rising to £13.22 ph + benefits after training completion

4 days out of 7 per week (including alternate weekends and some bank holidays)

Here at Wild’s it’s all about creating a great and personal experience for all of our customers based on our family business values. We have a diverse portfolio of bakery takeaway shops (with seating) from town centres to smaller village shops as well as boutique bakery shops with cafes in the heritage villages of Haworth and Saltaire.

Job Purpose

To support the successful running of a Wilds Bakery shop, leading and motivating a team which works together to achieve targets and provides a fantastic shopping experience to our valued customers.

Key Accountabilities

  • Deliver a swift and friendly service to every customer consistently
  • Achieve high standards to meet customers’ expectations
  • Act as Shop Manager leading and motivating a team to achieve sales targets, controlling stock and meeting high standards of customer service, display and hygiene
  • Responsible for running shift throughout the day, cashing up and opening and closing the shop
  • Encourage a hardworking but fun environment in which your team members can fulfil their potential
  • Prepare food, handle money, use the till and keep displays vibrant and the shop clean and tidy
  • Work on the ovens, cooking...

Shop Team Leader employer: Equals One

At Wild's, we pride ourselves on fostering a supportive and vibrant work culture that values teamwork and personal growth. As a Shop Team Leader, you'll enjoy competitive pay, comprehensive training, and the opportunity to lead a passionate team in creating memorable customer experiences in our charming bakery shops. With a focus on family business values, we offer a unique environment where your contributions are recognised and rewarded, making it an excellent place for meaningful employment.
Equals One

Contact Detail:

Equals One Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Team Leader

✨Tip Number 1

Get to know the company culture! Before your interview, check out Wild’s Bakery on social media and their website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.

✨Tip Number 2

Practice your customer service skills! Since the role is all about creating a fantastic shopping experience, think of examples from your past where you’ve gone above and beyond for customers. Share these stories during your interview to show you’re the perfect fit.

✨Tip Number 3

Show off your leadership skills! As a Shop Team Leader, you’ll need to motivate your team. Think of times when you’ve led a group or helped someone improve. Bring these examples to the table to demonstrate your ability to inspire others.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Shop Team Leader

Team Leadership
Customer Service
Sales Target Achievement
Stock Control
Cash Handling
Food Preparation
Hygiene Standards
Communication Skills
Motivational Skills
Time Management
Problem-Solving Skills
Adaptability
Organisational Skills

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us know how much you love creating a great experience for customers. Share any past experiences where you’ve gone the extra mile to make someone’s day better!

Highlight Your Leadership Skills: As a Shop Team Leader, we want to see how you can motivate and lead a team. Include examples of when you've successfully led a group or project, and how you kept everyone engaged and on track.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Equals One

✨Know the Company Values

Before your interview, take some time to understand Wild's family business values. They focus on creating a personal experience for customers, so think about how you can demonstrate your alignment with these values during the interview.

✨Showcase Your Leadership Skills

As a Shop Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved team dynamics. Be ready to discuss how you encourage a hardworking yet fun environment.

✨Customer Service is Key

Wild's Bakery places a strong emphasis on customer service. Think of specific instances where you've delivered exceptional service or resolved customer issues. Highlighting these experiences will show that you understand the importance of a fantastic shopping experience.

✨Be Ready for Practical Questions

Expect questions about handling cash, managing stock, and maintaining hygiene standards. Brush up on your knowledge of these areas and be prepared to discuss how you would ensure high standards in the shop while running shifts effectively.

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