At a Glance
- Tasks: Build and manage client relationships while driving new business opportunities.
- Company: Dynamic security services provider with a focus on client satisfaction.
- Benefits: Competitive salary, bonus package, gym membership, and 28 days annual leave.
- Other info: Full-time role with flexible hours and excellent career growth potential.
- Why this job: Join a growing team and make a real impact in the security industry.
- Qualifications: Strong communication skills and experience in client relationship management.
The predicted salary is between 30000 - 30000 £ per year.
Our client is looking for an experienced Client Relationship and Business Development Manager to join their team. Someone who has a real passion for building relationships, focusing on service delivery and engaging new clients.
They currently offer Sia approved strategic security services to clients across the country, recognising first-class safety protection for businesses.
To be considered for this role, you will need to:
- Understand the requirements to deliver Sia approved security services to external clients.
- Strong communication and stakeholder management.
- Ability to build relationships with senior client contacts.
- Problem-solving and conflict resolution.
- Commercial awareness (retaining clients and identifying growth opportunities).
- CRM software experience and good Microsoft Office skills.
- Driving licence is preferred.
You will be responsible for the following key duties which include but are not limited to:
- Manage Existing Client Relationships
- Conduct regular client meetings and site visits.
- Ensure service levels meet contractual requirements.
- Address concerns, complaints, and requests promptly.
- Identify and Develop New Business Opportunities
- Prospect for new clients through networking, referrals, and market research.
- Generate leads and build a pipeline of potential business opportunities.
- Arrange and attend sales meetings with prospective clients.
- Prepare and Present Security Solutions
- Assess client security requirements.
- Develop tailored proposals, quotations, and service plans.
- Deliver presentations and explain the benefits of the company's services.
- Negotiate Contracts and Secure Sales
- Discuss pricing, service specifications, and contract terms.
- Work with internal teams to ensure proposals are commercially viable.
- Convert opportunities into signed contracts.
- Coordinate Service Delivery and Client Onboarding
- Liaise with operations managers and security teams to implement new contracts.
- Ensure smooth mobilisation of security personnel and resources.
- Monitor performance during the early stages of service delivery.
- Monitor Market Trends and Account Growth
- Track competitor activity and industry developments.
- Identify opportunities to upsell or cross-sell additional security services.
- Produce reports on sales performance, client retention, and revenue growth.
Within this role you will demonstrate the balance between retaining and growing existing accounts and winning new business, which is the core focus to support the business growth strategy.
Additional information:
- Annual Salary £30,000 plus enhanced bonus package (based on project work and percentage of the turnover)
- Full Time 40 hours per week (Rota work, dependent on business requirements, which include evenings and weekends)
- Permanent contract of Employment
- 28 day Annual leave & your birthday off
- Company pension scheme
- Gym Membership
Client Relationship and Business Development Manager in Romford employer: Equals One
Join a dynamic team as a Client Relationship and Business Development Manager in Romford, Essex, where your passion for building relationships will be valued. Our client offers a supportive work culture with opportunities for professional growth, including a competitive salary of £30,000 plus an enhanced bonus package, 28 days of annual leave, and gym membership. With a focus on service delivery and client engagement, this role provides a unique chance to make a meaningful impact in the security services industry while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship and Business Development Manager in Romford
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online groups, and connect with people in the security services sector. Building relationships can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your communication skills! When you get the chance to meet potential clients or employers, be ready to engage them with your knowledge about their needs and how you can help. Remember, it’s all about making that personal connection.
✨Tip Number 3
Be proactive in your approach! Don’t just wait for job openings to pop up. Reach out to companies you admire, share your ideas on how you can add value, and express your interest in working with them. You never know what might come from it!
✨Tip Number 4
Utilise our website to apply! We’ve got loads of resources and tips to help you stand out. Plus, applying through us means you’ll be in the loop for any new opportunities that fit your skills perfectly.
We think you need these skills to ace Client Relationship and Business Development Manager in Romford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Relationship and Business Development Manager. Highlight your experience in building relationships and managing client accounts, as well as any relevant achievements that showcase your problem-solving skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for client relationships and business development. Share specific examples of how you've successfully engaged new clients or resolved conflicts in the past.
Showcase Your Skills:Don’t forget to mention your CRM software experience and Microsoft Office skills. These are key for the role, so make sure they stand out in your application. We want to see how you can leverage these tools to drive success!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Equals One
✨Know Your Client Relationship Strategies
Before the interview, brush up on your strategies for building and maintaining client relationships. Be ready to share specific examples of how you've successfully engaged clients in the past, especially in a service delivery context.
✨Showcase Your Problem-Solving Skills
Prepare to discuss scenarios where you've had to resolve conflicts or address client concerns. Highlight your approach to problem-solving and how it led to positive outcomes, as this is crucial for the role.
✨Demonstrate Commercial Awareness
Familiarise yourself with the security services industry and current market trends. Be prepared to discuss how you can identify growth opportunities and retain clients, showing that you understand the business landscape.
✨Practice Your Presentation Skills
Since you'll need to present tailored proposals and security solutions, practice delivering a mock presentation. Focus on clearly explaining the benefits of services and how they meet client needs, as strong communication is key.
