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For Companies At a Glance
- Tasks: Greet customers, provide assistance, and manage showroom operations.
- Company: Join Planet South Lakes, a leader in home improvement across the North of England.
- Benefits: Enjoy flexible part-time hours, ongoing training, and a supportive work environment.
- Why this job: Be part of a team that values your ideas and offers a chance to make a difference.
- Qualifications: Customer service experience is a plus, but full training is provided.
- Other info: Work Friday to Monday, perfect for a balanced lifestyle!
The predicted salary is between 16800 - 33600 £ per year.
Job Description
Planet South LakesReceptionist/Sales SupportKendal Part time: 4 days, Fri – Mon Pro Rata £28,000
About us:
Planet South Lakes are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.
Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.
About the role:
As our Reception/Sales Support Staff, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails:
- Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.
- Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.
- Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.
- Stay Organised: Handle administrative tasks and keep our showroom running smoothly.
Your working hours:
This role is perfect for those looking for a work life balance with regular days off and not just living for the weekend!
This part-time role is 4 working days a week with 2 days during the week and 2 on weekends / Bank Holidays as your essential working days Friday to Monday.
Who we’re Looking For:
We’re seeking someone who is passionate about customer service and has strong organisational skills. Here’s what we’re looking for:
- Previous experience in reception or customer service roles in a showroom is ideal – however full training will be provided.
- Excellent administrative and organisational abilities.
- A friendly and approachable demeanour, combined with a professional attitude.
Ready to Join Our Team?
If you’re excited about becoming part of our growing company and contributing to our success, we’d love to hear from you! Please submit your CV.
Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace. We can’t wait to welcome you on board!
INDLS
Receptionist/Sales Support employer: Equals One
Contact Detail:
Equals One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Sales Support
✨Tip Number 1
Familiarise yourself with Planet South Lakes and their product offerings. Understanding their range of conservatories, windows, and doors will help you engage with customers more effectively and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for the types of interactions you'll have as a Receptionist/Sales Support, ensuring you can provide that warm welcome and personalised assistance they value.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule or plan for managing administrative tasks in a busy showroom environment. This will demonstrate your ability to keep things running smoothly, which is crucial for this role.
✨Tip Number 4
Network with current or former employees of Planet South Lakes if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Receptionist/Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and reception roles. Emphasise any skills that align with the job description, such as organisational abilities and a friendly demeanour.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've provided exceptional service in previous roles and express your enthusiasm for joining Planet South Lakes.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as communication, organisation, and the ability to build relationships with customers. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Equals One
✨Show Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to share examples of how you've provided exceptional service in previous positions. Highlight your ability to engage with customers and make them feel valued.
✨Demonstrate Organisational Abilities
The job requires strong organisational skills, so come ready to discuss how you manage tasks and keep things running smoothly. You might want to mention any tools or methods you use to stay organised in a busy environment.
✨Be Approachable and Friendly
Your demeanour is crucial for this role. Practice being warm and welcoming during the interview. A friendly attitude can go a long way in making a positive impression on the interviewers.
✨Research Planet South Lakes
Familiarise yourself with the company’s values and products. Understanding their commitment to customer service and innovative home solutions will help you align your answers with what they are looking for in a candidate.
