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- Tasks: Enhance operational efficiency and support key business systems like Acumatica ERP and HubSpot CRM.
- Company: Join a dynamic branded merchandise provider in the US collegiate market.
- Benefits: Enjoy a competitive salary, flexible working hours, and remote work options.
- Why this job: Make a real impact by improving processes and supporting vital systems.
- Qualifications: Experience in systems support, strong technical skills, and understanding of finance.
- Other info: Work in a collaborative environment with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Remote (Home Based UK)
Working Hours: This is a UK-based role supporting US stakeholders. Flexibility to accommodate US time zones is required from time to time, balanced with a flexible and outcome-focused approach to working hours.
Employment Status: Full-Time
Salary: Competitive (DOE)
We are looking for a proven and experienced Systems Support & Process Improvement Analyst to join our established and growing branded merchandise provider operating within the US collegiate market.
The Systems Support & Process Improvement Analyst is responsible for improving operational efficiency and supporting the company's key business systems especially Acumatica ERP, HubSpot CRM, and our point-of-sale (POS) system in a retail environment. This position focuses on developing and implementing process improvements across departments while also serving as second-line system support, managing escalated issues through HubSpot's ticketing system.
This role works closely with store managers, the operations team, and accounting to troubleshoot and resolve inventory, workflow, and system issues related to Acumatica and our POS. The ideal candidate combines strong technical aptitude, business process understanding, and foundational finance and accounting knowledge to ensure systems functionality.
Systems Support & Process Improvement Analyst in London employer: Equals One
Contact Detail:
Equals One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Support & Process Improvement Analyst in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or through professional groups. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its systems, especially Acumatica and HubSpot. Show us you know your stuff and how you can improve processes.
✨Tip Number 3
Practice your problem-solving skills. We love candidates who can think on their feet. Try mock interviews with friends or use online resources to sharpen your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Systems Support & Process Improvement Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Support & Process Improvement Analyst role. Highlight your experience with Acumatica ERP, HubSpot CRM, and any relevant process improvement projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your flexibility in working hours to accommodate US time zones – it’s a big plus for us!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled system issues or improved processes in previous roles. We love candidates who can demonstrate their analytical thinking and technical aptitude, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Equals One
✨Know Your Systems
Make sure you brush up on your knowledge of Acumatica ERP, HubSpot CRM, and POS systems. Be ready to discuss how you've used these tools in past roles and how you can leverage them to improve operational efficiency.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled system issues or process inefficiencies in previous jobs. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your analytical thinking.
✨Understand the Business Context
Familiarise yourself with the US collegiate market and the specific challenges it faces. This will help you connect your technical skills to the business needs during the interview, showing that you understand the bigger picture.
✨Flexibility is Key
Since this role requires flexibility to accommodate US time zones, be prepared to discuss your availability and how you manage work-life balance. Highlight any previous experience working across different time zones to show you're adaptable.
