At a Glance
- Tasks: Manage key customer relationships and drive account growth in a fast-paced environment.
- Company: Ambitious UK business in the fleet and automotive sector with a supportive culture.
- Benefits: Competitive salary, bonus, car allowance, and opportunities for visible impact.
- Other info: Dynamic role with excellent career growth potential and a positive work environment.
- Why this job: Join a growing team and shape customer experience while making a real difference.
- Qualifications: Experience in account management or B2B roles, strong communication skills, and data-savvy.
Location: Liverpool Office with regular UK travel
Salary: £45,000 – £55,000 + Bonus + Car Allowance
We are recruiting for a small, growing and ambitious UK business operating within the fleet and automotive sector, supporting commercial customers nationwide through a fast-moving and highly service focused environment. This is a high-visibility commercial role where you will take ownership of key customer relationships, drive account growth and work closely with operations and senior leadership to help shape service delivery, customer experience and long-term commercial success within a fast-moving fleet environment. The role would suit someone who enjoys building relationships, influencing operational performance and being genuinely involved in how a business grows and develops. We are looking for someone positive, commercially minded and motivated by making a visible impact.
Key Responsibilities
- Manage and develop relationships with key fleet and commercial customers
- Drive account growth, retention and long-term customer value
- Lead customer review meetings and present performance insights and improvement plans
- Work closely with operational teams to ensure smooth service delivery and SLA performance
- Work closely with senior leadership to support customer retention, operational improvement and commercial growth
- Build credibility and trust with customers by proactively identifying solutions, improvements and opportunities for added value
- Manage escalations and identify opportunities for service improvement
- Support onboarding of new customers and ensure operational requirements are embedded effectively
- Use data, KPIs and reporting to identify trends, risks and commercial opportunities
Skills & Experience
- Essential that you have experience within account management, commercial or B2B customer roles
- Strong communication and presentation skills
- Commercially minded with the ability to build long-term relationships
- Comfortable working with data, KPIs and performance metrics
- Experience within fleet, automotive, logistics, service or operationally focused environments is essential
- Organised, proactive and solutions-focused
This is an excellent opportunity to join a growing business with a strong leadership team, a supportive culture and genuine scope to make a visible impact within a commercially important role.
Fleet Account Manager in Liverpool employer: Equals One
Join a dynamic and ambitious team in Liverpool, where your role as a Fleet Account Manager will not only allow you to build meaningful relationships with key customers but also contribute significantly to the growth of the business. With a supportive culture, opportunities for professional development, and a focus on making a tangible impact, this company offers an exciting environment for those looking to thrive in the fleet and automotive sector.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Account Manager in Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fleet and automotive sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they operate within the fleet environment. This will help you tailor your responses and show that you’re genuinely interested in making a positive impact.
✨Tip Number 3
Practice your presentation skills! As a Fleet Account Manager, you'll need to lead customer review meetings and present performance insights. Grab a friend or family member and run through your pitch. The more comfortable you are, the better you'll come across in interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get clicking and let’s land that dream job together!
We think you need these skills to ace Fleet Account Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Fleet Account Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can make a visible impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for building relationships and driving account growth. Let us know why you're the perfect fit for our fast-moving fleet environment.
Showcase Your Data Skills:Since the role involves working with data and KPIs, don’t forget to mention any experience you have in this area. We love candidates who can identify trends and commercial opportunities through data analysis!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Equals One
✨Know Your Fleet Fundamentals
Make sure you brush up on your knowledge of the fleet and automotive sector. Understand key trends, challenges, and opportunities in the industry. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built and maintained customer relationships. Highlight how you influenced operational performance and drove account growth. This is crucial for a role that focuses on managing key customer relationships.
✨Be Data-Savvy
Since the role involves working with data, KPIs, and performance metrics, be ready to discuss how you've used these tools in previous roles. Bring specific examples of how you've identified trends or risks and turned them into commercial opportunities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage escalations. Think about situations where you had to identify solutions or improvements and be ready to share your thought process and outcomes.
