At a Glance
- Tasks: Lead a team to generate leads through calls and digital channels.
- Company: Join Conservatory Outlet Group, a leader in home improvement with a £60 million turnover.
- Benefits: Enjoy competitive salary, commission, 25 days holiday, health cash plan, and personal development.
- Why this job: Be part of a dynamic team that values your ideas and offers growth opportunities.
- Qualifications: Management experience in telemarketing or sales, confident communicator, and target-driven.
- Other info: Opportunity to shape a new telemarketing department and make a real impact.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Lead Generation Team LeaderConservatory Outlet GroupCompetitive Salary + Commission StructureDoncasterFull time
Benefits:
Commission Structure | 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parkingAbout us:
We are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.
Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.
About the Role:
This is a fantastic opportunity for an enthusiastic and self-motivated Lead Generation Team Leader to launch and grow the telemarketing department. As the Team Leader, you will be responsible for growing the team, managing executives and making outbound calls to generate new leads, book appointments, and promote our range of home improvement products.
The role also includes overseeing and contributing to lead generation through digital channels, responding to social media comments, engaging with potential customers to drive interest, and managing online live chat to capture enquiries and convert them into qualified leads.
Responsibilities:
- Conduct outbound calls to potential customers to introduce Clearview Home Improvements products and services. These customers are either previous customers or requested information online.
- Manage, coach, and develop a team of lead generation executives to build a high-performing department focused on exceeding targets.
- Engage with customers in a professional and friendly manner, building rapport and creating a positive impression.
- Accurately capture customer details and schedule follow-up appointments for the sales team.
- Monitor and respond to social media comments and messages to identify sales opportunities and generate leads.
- Manage and support online live chat interactions, providing timely and helpful responses to convert enquiries into qualified leads.
- Overcome objections effectively and confidently promote our home improvement solutions.
- Work towards achieving set targets and key performance indicators (KPIs).
- Provide feedback on customer responses and contribute to improving marketing strategies.
What we are looking for:
This is an excellent opportunity for individuals who are confident, chatty, and persuasive, with a passion for customer engagement and have management experience in the industry. You will have the following:
- Previous experience in a management role in telemarketing, telesales, or a similar sales role.
- Confident, outgoing, and persuasive communicator with excellent interpersonal skills.
- Self-motivated and target-driven with a results-oriented mindset.
- Ability to handle objections and maintain a positive attitude.
- Strong verbal communication skills and the ability to articulate product features clearly.
- Comfortable working in a fast-paced, high-energy environment.
If the above sounds like you, we would like to hear from you!
How to apply:
Ready to start your career with us? Apply by submititng your latest CV.
INDLS
Lead Generation Team Leader employer: Equals One
Contact Detail:
Equals One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Generation Team Leader
✨Tip Number 1
Familiarise yourself with the Conservatory Outlet Group and its brands. Understanding our products and services will help you speak confidently about them during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific strategies you've used to motivate and develop team members, as this is crucial for the Lead Generation Team Leader position.
✨Tip Number 3
Brush up on your telemarketing techniques and be prepared to discuss how you would approach lead generation. Think about innovative ways to engage potential customers through both traditional calls and digital channels, as this role requires a mix of both.
✨Tip Number 4
Prepare to demonstrate your ability to handle objections effectively. Think of examples where you've turned a 'no' into a 'yes', as this skill is essential for promoting our home improvement solutions and achieving targets.
We think you need these skills to ace Lead Generation Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lead generation and team management. Use specific examples that demonstrate your ability to exceed targets and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer engagement and your management experience. Mention how your skills align with the responsibilities of the Lead Generation Team Leader role.
Highlight Key Skills: In your application, emphasise your communication skills, ability to handle objections, and experience in a fast-paced environment. These are crucial for the role and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Equals One
✨Show Your Leadership Skills
As a Lead Generation Team Leader, it's crucial to demonstrate your management experience. Be prepared to discuss specific examples of how you've successfully led a team in the past, focusing on your coaching and development strategies.
✨Know the Products Inside Out
Familiarise yourself with the range of home improvement products offered by the company. Being able to articulate product features and benefits clearly will show your enthusiasm and preparedness for the role.
✨Prepare for Objection Handling
Since the role involves overcoming objections, think of common objections you might face during calls. Prepare confident responses that highlight the value of the products and services, showcasing your persuasive communication skills.
✨Engage with Enthusiasm
Your ability to engage with customers is key. During the interview, convey your passion for customer engagement and share examples of how you've built rapport with clients in previous roles. A positive attitude can make a significant difference.